Empathetic Credit Specialist - Energy Customer Care

Octopus Energy Ltd, Draper's Fields, Coventry

Empathetic Credit Specialist - Energy Customer Care

Salary not available. View on company website.

Octopus Energy Ltd, Draper's Fields, Coventry

  • Full time
  • Permanent
  • Onsite working

Posted today, 31 Aug | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: c32fb6358a90478d9eb2f930d8717b70

Location ref: Draper's Fields, Coventry

Full Job Description

Empathetic Credit Specialist - Energy Customer Care


Location: Coventry


Country: GB


Company: Octopus Energy


Application Deadline: 2026-08-11T18:09:58.000Z


Start Date: 2026-09-10T18:09:58.000Z


An innovative energy company in Coventry is looking for passionate Credit Specialists to support customers facing financial difficulties. This role emphasizes exceptional customer care, where you will handle communications, identify vulnerabilities, and help establish repayment plans with empathy and attention to detail. Ideal candidates are self-starters who thrive in fast-paced settings and are motivated to make a positive impact. Competitive salary of £26,000 per year with growth potential after probation, alongside a unique company culture that values team contribution.


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An innovative energy company in Coventry is looking for passionate Credit Specialists to support customers facing financial difficulties. This role emphasizes exceptional customer care, where you will handle communications, identify vulnerabilities, and help establish repayment plans with empathy and attention to detail. Ideal candidates are self-starters who thrive in fast-paced settings and are motivated to make a positive impact. Competitive salary of £26,000 per year with growth potential after probation, alongside a unique company culture that values team contribution.
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Direct job link

https://www.jobs24.co.uk/job/empathetic-credit-specialist-energy-customer-care-127314780