Emergency Response Officer

Magenta Living

• Wirral, Merseyside Birkenhead, Merseyside
• £29,755 per year
• Permanent
• Full-time
• 23 hours ago

About The Role

We are Magenta Living, and empowering people is our purpose. We work together by guiding, teaching, and cultivating knowledge and confidence to overcome challenge and seize opportunities. By uplifting each other, we extend this empowerment to our customers and communities, contributing to the well-being of the broader society we serve. Working with us means you can open doors to a world full of possibilities!

A fantastic opportunity has arisen for an Emergency Response Officer to join our thriving Emergency Response Team here at Magenta Living. The role is based in our head office in Birkenhead, Wirral. In this vital role, you'll support customers during and after incidents, build strong relationships with external agencies such as the Police and PCSOs, and represent Magenta Living with professionalism and integrity. If you thrive in a fast-paced, 24/7 environment and are ready to make a real difference, we want to hear from you.

About Us

Our Purpose: Empowering people is our purpose. We work together by guiding, teaching, and mutual support, cultivating knowledge and confidence to overcome challenge and seize opportunities. By uplifting each other, we extend this empowerment to our customers and communities, contributing to the well-being of the broader society we serve.

Our Vision: Opening doors to homes full of love, communities full of life, and a world full of possibilities is all about creating opportunities and eliminating barriers for everyone.

Our Values: 'Do the Right Thing' is the thread that weaves our actions, decision-making, and connections. Making choices that align with our purpose, vision, and values, and ensuring everyone feels safe and supported.

At Magenta Living, our mission is to provide customers with a home they're proud of and create flourishing communities. We're proud to say that it's our dedicated people that make this happen. This is a very transformative and exciting time to join us as we embark on the Road to 2030!

Who we are: We are innovatively forward thinking, with a customer focused approach. This allows us to be one of the best in our industry, managing around 13,000 homes across our heartland Wirral and the North West. One of our key focuses is giving back to our customers and communities and as a Not-for-Profit organisation, social value is a significant part of who we are - everyone has their part to play at Magenta Living.

You're in great hands here at Magenta Living as we've achieved IIP Gold standard for 'We Invest in People' and 'We Invest in Wellbeing'. Magenta Living are also proud of being awarded the Navajo Charter-mark for our work supporting the LGBTQ+ community and ISO45001 for our people health and safety practices.

At Magenta Living we are proud to be an employer who provides equal opportunities. We encourage all applications regardless of age, different abilities, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

Our Culture

We're proud of our empowering, fun and flexible culture and value every colleague's opinion. Our teams are the talented and motivated driving forces behind improving our customer, communities and colleague experiences, with opportunities for you to get involved with our dynamic colleague panels and social events. Each year we vote for our charity of the year from a fabulous list of local charities, all nominated by our colleagues. Hosting a range of fundraising events and activities throughout the year, and this year we're proud to be raising money for the amazing.

What we offer

There are so many to pick from, but to just name a few…

• 26 days holiday (plus UK bank Holidays)
• Paid time off over Christmas Period
• Pension Scheme options with up to 18% employer contributions
• Flexible working
• Healthcare Cash Plan
• Well-being support and fun employee events
• Employee Recognition programme
• Talent Management Programmes and e-learning access to support development
• Free parking at either our head office or main depot
• Paid professional memberships
• Volunteering days
• Free on-site gym

Are you ready to take your career to the next level? At Magenta Living, we believe in empowering and developing our employees to reach their full potential. By signing up for our job alerts, you'll be the first to know about exciting opportunities that align with your skills and aspirations.

#s1-Gen

About The RoleWe are Magenta Living, and empowering people is our purpose.We work together by guiding, teaching, and cultivating knowledge and confidence to overcome challenge and seize opportunities. By uplifting each other, we extend this empowerment to our customers and communities, contributing to the well-being of the broader society we serve.Working with us means you can open doors to a world full of possibilities!A fantastic opportunity has arisen for an Emergency Response Officer to join our thriving Emergency Response Team here at Magenta Living. The role is based in our head office in Birkenhead, Wirral.In this vital role, you'll support customers during and after incidents, build strong relationships with external agencies such as the Police and PCSOs, and represent Magenta Living with professionalism and integrity. If you thrive in a fast-paced, 24/7 environment and are ready to make a real difference, we want to hear from you.Please download the full job description to read, time to join us as we embark on the Road to 2030!Who we are:We are innovatively forward thinking, with a customer focussed approach. This allows us to be one of the best in our industry, managing around 13,000 homes across our heartland Wirral and the North West.One of our key focuses is giving back to our customers and communities and as a Not-for-Profit organisation, social value is a significant part of who we are - everyone has their part to play at Magenta Living.You're in great hands here at Magenta Living as we've achieved IIP Gold standard for 'We Invest in People' and 'We Invest in Wellbeing'. Magenta Living are also proud of being awarded the Navajo Charter-mark for our work supporting the LGBTQ+ community and ISO45001 for our people health and safety practices.At Magenta Living we are proud to be an employer who provides equal opportunities. We encourage all applications regardless of age, different abilities, gender reassignment

marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.Our Culture:We're proud of our empowering, fun and flexible culture and value every colleagues opinion.Our teams are the talented and motivated driving forces behind improving our customer, communities and colleague experiences, with opportunities for you to get involved with our dynamic colleague panels and social events.Each year we vote for our charity of the year from a fabulous list of local charities, all nominated by our colleagues. Hosting a range of fundraising events and activities throughout the year, and this year we're proud to be raising money for the amazing .What we offer: There are so many to pick from, but to just name a few…

• 26 days holiday (plus UK bank Holidays)
• Paid time off over Christmas Period
• Pension Scheme options with up to 18% employer contributions
• Flexible working
• Healthcare Cash Plan
• Well-being support and fun employee events
• Employee Recognition programme
• Talent Management Programmes and e-learning access to support development
• Free parking at either our head office or main depot
• Paid professional memberships
• Volunteering days
• Free on-site gym
Are you ready to take your career to the next level? At Magenta Living, we believe in empowering and developing our employees to reach their full potential. By signing up for our job alerts, you'll be the first to know about exciting opportunities that align with your skills and aspirations. Please follow the below link to sign up:We believe that everyone should have access to the wide range of opportunities we offer. Our job alerts ensure you stay informed about roles at Magenta Living!