Eligibility and Review Officer

There is now the opportunity to join the CYPTS Team, and we have a variety of roles available across the service to support the delivery of our statutory duty of providing suitable transport for eligible students, ensuring that their needs are met and promoting independence and sustainable transport., We are looking for an Eligibility and Review Officer to join CYPTS team who will report to the Application, Eligibility and Review Team Leaders. You will work closely with families to assess and plan for travel support. Contributing to the provision of safe, efficient and effective travel solutions to improve outcomes for children and young people. You will provide support, consistent and thorough advice, assessment of applications and eligibility for specialist travel provision, by adhering with agreed policies and procedures. You will be required to travel across Birmingham and the wider West Midlands to carry out physical risk assessments that ensure safe and suitable travel arrangements for children and young people. This will include visiting schools to build effective working relationships with staff and other professionals. You will complete detailed risk assessments and provide clear, evidence-based recommendations on the most appropriate mode of travel for eligible children and young people, enabling them to access education safely and consistently.

• A good standard of literacy, numeracy skills and knowledge of Microsoft Excel.
• Good communication skills, you must also be confident in communicating with external stakeholders to enable working with parents, members, service providers and school establishments, to achieve positive outcomes
• Demonstrate the ability to review and process information accurately, using strong attention to detail and sound judgement.
• Knowledge of relevant legislation, statutory guidance and local policies and regulations relating to Special Educational Needs. Understanding of the challenges faced by children and young people with special educational need and their families
• Knowledge of Special Education Needs, Disabilities and medical conditions and mobility issues
• An understanding of Education Health and Care Plans when assessing the needs of a young person
• The ability to deliver a positive, solution -focused service to customers or colleagues.
• Experience of providing a service to a diverse range of stakeholders to promote inclusivity and access for all.
The role will offer hybrid working with travel across Birmingham.

Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application., Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:
• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.