Electronic Patient Records (EPR) Operational Lead

As the principal operational lead for your designated hospital sites, the post holder hold strategic accountability for the successful operational delivery, cultural adoption, and optimisation of the Electronic Patient Record (EPR) programme. Operating with a high degree of autonomy, the post holder is the definitive link between the EPR Programme and site operations, responsible for translating programme intent into safe, effective and financially sustainable delivery. Accountable for shaping future-state clinical pathways, embedding digital ways of working and driving enterprise-wide digital transformation across multiple services and care settings. The post holder will hold budgetary responsibility for site-level EPR delivery, acting as the named operational budget holder for EPR-related capital and revenue expenditure within their designated sites. This includes responsibility for financial planning, forecasting, cost control, benefits realisation and ensuring delivery within agreed financial envelopes, in line with the Trust's Standing Financial Instructions and EPR Full Business Case. The role carries a high level of ownership for building, delivering and realising the benefits of the EPR Programme, with personal accountability for ensuring that EPR investment delivers measurable improvements in patient care, operational efficiency, workforce productivity and financial performance., Strategic Leadership & Governance (Freedom to Act)

• Act as the senior, authoritative "face of EPR" for your designated sites, holding delegated decision-making authority at executive-level forums, including the EPR Programme Board and the Clinical Review and Assurance Group (CRAG) and site Hospital Management Boards
(HMB). Transformation & Policy Development (Service Development)
• Lead the design, standardisation, and assurance of new, cross-divisional Standard Operating Procedures (SOPs), ensuring future-state processes are clinically safe, achievable, and strictly aligned with the programme's build specifications.
Operational Readiness & Change Management
• Govern the site's operational readiness lifecycle, coordinating critical path activities including User Acceptance Testing (UAT), data cleansing, and the mitigation of data, along with data quality issues., As the principal operational lead for your designated hospital sites, the post holder hold strategic accountability for the successful operational delivery, cultural adoption, and optimisation of the Electronic Patient Record (EPR) programme.
Operating with a high degree of autonomy, the post holder is the definitive link between the EPR Programme and site operations, responsible for translating programme intent into safe, effective and financially sustainable delivery. Accountable for shaping future-state clinical pathways, embedding digital ways of working and driving enterprise-wide digital transformation across multiple services and care settings. The post holder will hold budgetary responsibility for site-level EPR delivery, acting as the named operational budget holder for EPR-related capital and revenue expenditure within their designated sites. This includes responsibility for financial planning, forecasting, cost control, benefits realisation and ensuring delivery within agreed financial envelopes, in line with the Trust's Standing Financial Instructions and EPR Full Business Case. The role carries a high level of ownership for building, delivering and realising the benefits of the EPR Programme, with personal accountability for ensuring that EPR investment delivers measurable improvements in patient care, operational efficiency, workforce productivity and financial performance. The post holder will provide a highly visible and authoritative leadership presence, acting as the ultimate Responsible Officer for site-level EPR go-live readiness and approval, assuring that clinical safety, operational stability, workforce readiness and financial controls are fully in place prior to implementation. The post holder will answer to Trust Boards and Executive-led governance forums, providing clear assurance on progress, risk, financial position and delivery confidence, and will be accountable for the overall success of the EPR Programme at site level, including post-go-live stabilisation and optimisation as (EPR) as one of UHLG's transformational priorities. As a senior Band 8C operational leader, the post holder will exercise significant influence across clinical, corporate and operational leadership, managing large-scale complexity, financial risk and transformational change to ensure that EPR delivery is safe, affordable, sustainable and aligned to Trust strategy.


• Degree level or equivalent extensive experience
• Management qualification, MBA or equivalent extensive experience, Demonstrable experience at a senior level in healthcare delivery, with responsibility for operational delivery including clinical quality, people management, budget responsibility and successful delivery of performance targets within strict financial controls., Understanding and appreciation of diversity
• Key issues and pace of change facing the NHS nationally and locally, assess and describe impact on services
• Principles and impact of the NHS Constitution
• Knowledge and understanding of computerised financial, management, budgetary management and workforce information systems
Desirable criteria
• Knowledge and understanding of governance arrangements and standards in the NHS and the wider health and social care economy, Coaching & values led leadership style, encouraging engagement and empowerment amongst staff and stakeholders, and in developing high performing teams
• A high level of communication skills, to include but not exclusively, mediation, negotiation, consultation, facilitation, presentation, training and coaching skills using well developed interpersonal skills to influence, inform, reconcile differences and resolve conflicts.
• Solve problems, using a solution focused approach demonstrating competent persuasive and influencing skills
• Analyse detailed data and information, including preparing responses to issues, weighing risks and forming judgements often within tight timescales
• Initiate, develop, coordinate and implement business planning processes on behalf of the Care Group
• Initiate, develop, coordinate and implement business planning processes on behalf of the Care Group
• Coordinate and lead Care Group activity to meet challenging performance targets within tight financial controls
• Implement agreed policy on behalf of the Care Group and ensure successful implementation
• IT literate and able to use standard office software and bespoke systems
• Cope with competing priorities and a demanding workload
• Deal with uncertainty and complexity in a political environment
• Work in an environment with frequent interruptions, and within stressful, unpredictable situations including responding to and solving urgent and emergency situations day to day.
Desirable criteria
• Research detailed information, and use audit skills to applying findings to influence practice and develop business cases/plans
• Imaginative and innovative in developing new ways of working in meeting patient care and service needs
  
  NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.
We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West. We operate from five hospital sites: Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Heart and Chest Hospital provide specialist services in cardiothoracic surgery, cardiology and respiratory medicine, both in the hospital and out in the community. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.

Note: Under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria. Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview. We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role. Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months' of their 18^th birthday. The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working. The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24. Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £26.50 (standard disclosure) or £54.50 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment. From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years. Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa. This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults' policy and comply with the Local Safeguarding Children and Adult Board procedures. Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation. All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action. As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence. If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on at the earliest opportunity to ensure that measures can be put in place to enable your application for this post. Please note: new entrants to the NHS will commence on the first pay point of the relevant band.