Effective Practice Lead

As a member of the Performance and Quality Team the Effective Practice Lead will be responsible for ensuring the delivery of programme activity which supports organisational effectiveness and enables the organisation to monitor and improve performance., The Effective Practice Lead is responsible for ensuring the delivery of programmes which improve the performance and quality of operational delivery across the organisation. Their responsibilities will include:

• Working alongside Performance staff within the PQ team they aim to maximise performance in the assigned area for which the post holder is responsible
• Responsibility for identification of national priorities and co-ordinating the delivery of activity to meet those priorities. They will contribute to enhancing organisational effectiveness and delivery in line with the Business Plan and contractual commitments
• Developing and sustaining effective working relationships with external agency partners and other key stakeholders.
The post holder reports to the Performance and Quality Senior Manager. Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties: Leading effective practice
• Support the Performance & Quality Senior Manager to maintain standards for effective practices across the NPS and all LDUs
• Maintain a national knowledge-bank for effective practice, and ensure the link between performance management and the development of effective practice policies and standards
• Maintain national quality policy, codes of practice and guidance
• Support the communication of the NPS effective practice improvement strategy and action plans with Divisions and LDUs, external partners and all key stakeholders
• Ensure systems are in place so that the results and trends of effective practice review and assessment are visible at a national level
• Support the delivery of practice development in the NPS
Manage and Develop service delivery Performance
• Manage service delivery to meet performance targets
• Develop and recognise effective performance
• Improve organisational performance
Develop Team and Partnership Working
• Develop productive working relationships with colleagues and stakeholders
• Develop and manage multi-stakeholder partnerships
• Build the organisation's understanding of its markets and customers
• Contribute to the development of a customer focused organisation
Managing Resources
• Plan and organise resources effectively to meet demands
• Lead on delivery programme formation and implementation
• Plan, implement and manage the sharing of knowledge and good practice to inform innovation and improve service delivery
Determine the effective use of resources
• Agree budgets and unit costs for programmes of work
• Make proposals for expenditure on programmes of work
• Manage budgets and provide unit costings for activities
• Advise on financial and resourcing issues to inform objectives and forward planning
• Assess risk in terms of operational delivery and impact on other operational priorities
Use communication effectively
• Providing information, feedback and advice
• Influencing and persuading
• Chair and participate in meetings , using appropriate skills, styles and approaches
Enhance your own performance
• Manage your own resources and professional development
Use information to take critical decisions
• Liaise with staff to receive, collate and analyse information, using systems and compiling reports as necessary
• Develop and utilise data to identify trends and take appropriate action to maintain and enhance performance
• Plan, implement and manage systems for the exchange of sensitive information, data and intelligence
Manage Diversity and Equality
• Contribute to a culture and systems that promote equality and value diversity
• Implement the diversity policies of the service
Manage Quality
• Manage continuous quality improvement
• Monitor external markets, practice, trends and development to ensure best practice internally
• Manage compliance with quality systems
Manage Projects
• Ensure an effective approach to project and process evaluation
• Manage a programme of complimentary projects
• Enable others to carry out project management roles
• Maintain effective communication with project stakeholders
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder., This is an exciting opportunity to join Corporate Services in a senior leadership role, supporting the Head of Corporate Services to deliver both strategic and operational priorities across the region. The post has been established to strengthen leadership capacity, ensuring continuity, resilience, and sustained progress against key business objectives. Working as the Deputy to the Head of Corporate Services, you will lead on the operational delivery of strategic plans, overseeing key areas such as recruitment, vetting, workforce data, and people planning. You will play a pivotal role in improving service performance, driving workforce stability, and embedding inclusive and effective practices across Corporate Services. This role requires a proactive and collaborative leader who can translate strategy into delivery, drive data-informed decision making, and enhance governance and reporting. You will work with a wide range of internal and external stakeholders, ensuring services remain responsive to operational needs and aligned with wider organisational priorities. For ambitious leaders, this is a unique opportunity to shape the future of Corporate Services, improve staff experience, and contribute to better outcomes for people on probation, victims, and the communities we serve. This role requires travel across the Region. Working Arrangements & Further Information The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy., Behaviours Application Form Question Word Limit 250 Seeing the Big Picture Leadership Communicating and Influencing Making Effective DecisionsInterview stage assessments Interview Dates To be confirmed Behaviours Seeing the Big Picture Leadership Communicating and Influencing Making Effective Decisions


• Leadership
• Working Together
• Changing and Improving
• Delivering at Pace
• Communicating and Influencing
Essential Experience
• Demonstrate experience of stakeholder management
• Demonstrate experience of managing quality
• Demonstrate experience of a role in performance management
• Experience of quality systems and implementing quality improvement initiatives
• Operational experience of working in a Probation setting
Technical requirements NVQ Level 4 or equivalent in a relevant subject (or appropriate practical experience) Microsoft: Word, Excel, Outlook, and PowerPoint, Presentation Level of security checks required DBS Standard

The MoJ offers a range of benefits: Annual Leave Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro-rata basis Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender. Eligibility All candidates are subject to security and identity checks prior to taking up post Support
• A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.
Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
• To Transformative Business Services (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk);
• To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
• To the Civil Service Commission (details available here)
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos. Diversity & Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy. A Great Place to Work for Veterans The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.