Ecommerce & Trading Assistant

You'll be involved in everything from sourcing new goods/bought in goods and preparing stock to coordinating with our logistics & shop teams and ensuring our online customers receive a smooth and positive shopping experience, on ecommerce platforms like eBay.,

• Product Sourcing, Preparation & Listing
+ Assist in sourcing new goods + Prepare items for listing including photographing stock + Support with writing accurate and appealing product descriptions
• Stock Management
+ Accept and check deliveries of donated and new goods + Barcode and organise stock + Pick and pack items for dispatch
• Logistics & Coordination
+ Liaise with the logistics team to ensure timely dispatch and delivery + Help maintain accurate stock records and inventory systems
• Team Support
+ Work closely with our amazing commercial team to support our ecommerce operation and our portfolio of shops + Contribute ideas to improve efficiency and customer experience, Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.

We're looking for a proactive and detail-oriented Ecommerce & Trading Assistant to support our growing commercial retail operation. This is a varied and hands-on role, ideal for someone who enjoys working with products, systems, and people, and wants to help raise vital funds for Helen & Douglas House.,
• Strong attention to detail and organisational skills
• Experience with ecommerce platforms - eBay and/or other resale platforms
• Experience of the circular economy/sustainable fashion/second hand market
• Experience in buying or visual merchandising, customer service experience
• Good written communication and basic photography skills.
• Ability to work independently and as part of a team.
• Passion for retail, charity work, and creative storytelling.
Ready to bring your skills to a role that matters? apply now