Ecommerce Assistant

You will join the Retail Merchandising team at the Ashmolean Museum, where commercial income supports the Museum's collections, research and activities. You will help deliver an efficient and engaging online shopping experience while supporting the Museum's retail operations. You will process online and wholesale orders, write and update accurate product listings, respond to customer enquiries and support online promotions. You will also assist with stock deliveries, records, replenishment and movement between Museum locations. This is a permanent, full-time post, working 36.5 hours per week The role involves regular manual handling, with training provided, and may require early starts, evenings, weekends or Bank Holidays. There is potential to work from home one day per week.

You will have excellent organisational skills, attention to detail and the ability to manage competing deadlines independently. You will bring experience of writing or maintaining ecommerce content, strong IT skills including retail systems and Microsoft Office, and a customer-focused approach to problem-solving. You will be comfortable handling stock and enthusiastic about retail sales. Experience of Shopify and an interest in art or archaeology would be advantageous.

As an employer, we genuinely care about our employees' wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme
• 38 days of annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Discounted bus travel and Season Ticket travel loans