ECC Administration Officer
Gateshead Health NHS Foundation Trust, Shipcote, Gateshead
ECC Administration Officer
Salary not available. View on company website.
Gateshead Health NHS Foundation Trust, Shipcote, Gateshead
- Part time
- Permanent
- Onsite working
Posted 1 week ago, 4 Sep | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: 36e39e09b0164a079715d1e95a0a7d6e
Location ref: Shipcote, Gateshead
Full Job Description
To provide clerical support to Medical & Nursing staff within the Urgent and Emergency care service line within the medicine business unit.
To undertake clerical duties at the direction of the admin team lead and service line managers including but not limited to booking in patients in a busy emergency care environment, dealing with sensitive medical records and interacting with visitors and relatives.
Main duties of the job
To greet all patients and relatives attending the Emergency Care Centre / Blaydon UTC in a professional manner.
To ensure all patients coming into the A&E / Blaydon UTC departments are registered efficiently and accurately on to the Trusts electronic computer systems.
To provide front line reception / ward clerk duties, answering telephone enquiries from GPs, patients, relatives, members of the public and other organisations
This role will require cross site working between Queen Elizabeth Hospital and Blaydon UTC
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.