We're hiring on behalf of a leading Microsoft Partner for a Managed Services Lead to take ownership of their Dynamics 365 CE & Power Platform support function. You'll oversee a team of 3-4, drive service excellence, and act as a senior point of contact for escalations and small change requests.

This is a strategic, people-focused role suited for someone with:
Several years in a senior Managed Services role within a Microsoft Partner
Strong hands-on knowledge of Dynamics 365 CE & Power Platform
Experience managing teams, processes, and client relationships
Ability to step into a consultative role with customers when needed
The business is down to earth, people centric, and big on staff wellbeing with a flexible, remote-first culture and excellent benefits.