Dynamic Support Register (DSR) Keyworker

As a Dynamic Support Register (DSR) Keyworker, you'll be part of our valued team based at Northlands Park/ South Essex. You will feel valued as a DSR Keyworker within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £30,607.50 - 36,729.00 (based on experience and skill set) with access to our group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year
Job Introduction At HCRG Care Group, we deliver the Dynamic Support Register (DSR) Keyworker Service across Northlands Park/ South Essex, supporting people of all ages with a diagnosis of autism and/or a learning disability who are at risk of hospital admission or placement breakdown. Our DSR Keyworkers sit at the heart of local health and care systems, ensuring individuals and their families receive the right support at the right time. We believe in keeping people safely in their communities, amplifying their voices, and working across services to prevent unnecessary admissions and improve outcomes. If you're passionate about making a genuine difference for some of the most vulnerable people in our communities, we'd love to hear from you. Main Responsibilities
• Supporting individuals to remain safely in the community and reducing the risk of hospital admission or placement breakdown
• Holding a small, focused caseload and providing intensive, person-centred support across all ages
• Advocating for individuals and families through hospital admissions and driving effective discharge planning
• Developing person-centred support plans that reflect lived experience and individual strengths
• Working collaboratively with health, social care, education, housing, and voluntary sector professionals to deliver joined-up care
• Participating in CETRs, CTRs, DSR meetings, MDTs, and discharge planning and following through on actions
• Using flexible, creative communication approaches tailored to the individual's age and ability
• Supporting families and carers through guidance, signposting, and building community resilience
• Promoting positive risk management and challenging systems where necessary to ensure accountability
• This role requires travel across Basildon and South Essex areas to deliver the service
  
  Relevant undergraduate degree or evidence of working at degree level
• Experience supporting children, young people, and/or adults with complex health and care needs
• Knowledge of relevant legislation and policy relating to mental health, disability, and children and adults
• Experience within multi-agency or multi-disciplinary teams
• Strong caseload management, prioritisation, and decision-making skills
• Experience delivering 1-1 interventions and an understanding of goal-based outcomes
• Excellent communication skills, written and verbal across all ages and abilities
• Clear understanding of safeguarding and child protection procedures
• Good IT skills including Microsoft Office and electronic reporting systems
• Valid driving licence and access to a vehicle for work purposes
Trauma Informed Practice experience is desirable but not essential.

We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can. As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.