Duty Manager - Woodford Green
Virgin Active, Chigwell, Essex
Duty Manager - Woodford Green
Salary not available. View on company website.
Virgin Active, Chigwell, Essex
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 5 Jul | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: a2c70958fef246e38b5b6b992444a428
Location ref: Chigwell, Essex
Full Job Description
- Seeking dedicated, determined and driven individuals to manage the overall operations of the store, staff and ensure Operational Excellence.
- Plans and prepares work schedules and assigns crew members to specific duties.
- Ensures store staff are trained and competent in assigned areas implementing correct procedures to be followed.
- Directs compliance of crew with established company policies and procedures.
- Address gaps/concerns identified through store audit.
- Maintains appropriate staffing levels.
- Provides leadership, coaching, development and motivates crew members.
- Is a people's person with good customer service ability.
- Timeously completes management tasks and checks.
- Maintains appropriate stock levels through ordering, receiving and rotation processes.
- Ensures correct portioning standards are followed for all products and services.
- Performs regular stock-take procedures and readily addresses variances.
- Executes sales promotion activities and directs crew members for merchandise displays.
- Manages controllable cost against set budgets for the store.
- Monitor expenditure of all costs within the store, ensuring all budgets adhered to.
- Recruit and Interview all General Crew and Cashiers in line with KAUAI recruitment processes and KAUAI ambassador criteria, and with assistance from HR.
- Addressing complaints and resolving problems.
A friendly, calm and approachable nature with the ability to act quickly and effectively - Excellent attention to detail - nothing gets by without you noticing!
- Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately
- Confident in your own ability to act as a leader and an ambassador of the KAUAI brand
- Performs well under pressure in an organised manner
- Acting as a member of one team with one goal, Three years related experience and/or training.
- Espresso Machine knowledge handy.
- Knowledge of food preparation
- Food Hygiene Certification
30 days annual leave - Pension fund
- 50% discount on Kauai meals while on duty
Direct job link
https://www.jobs24.co.uk/job/duty-manager-woodford-green-127074595