Duty Manager

As a Duty Manager your role is to lead and manage the sales/trading of your key sales floors, driving the sales potential and delivering exceptional merchandise, housekeeping and customer service. You will also lead the whole store in the absence of the Store Manager. Responsibilities

• Deliver exceptional results for the store in order to meet/exceed targets by utilising all available commercial information and taking appropriate action.
• Ensure that Retail Assistants are recruited in line with Company policy and legislation.
• Support the induction and ongoing development of the sales floor team, and through leadership and coaching continually increase levels of performance.
• Ensure that Retail Assistants give the highest levels of customer service possible.
• Ensure product is merchandised according to brand guidelines and in line with promotional activity & stock availability in order to maximise sales and operating standards.
• Manage and control high standards of health & safety and security within the sales/trading areas of the store.
• Ensure visual merchandising and ticketing standards are compliant with Company guidelines/policy at all times.
• Undertake duty management responsibilities in the absence of the Store Manager.