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Duty Manager

Leonardo Hotels, Brighton and Hove

Duty Manager

Salary not available. View on company website.

Leonardo Hotels, Brighton and Hove

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 17 Oct | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: fe498c11d9804c948e8bba5b724542cd

Location ref: Brighton and Hove

Full Job Description

The Duty Manager will direct the strategic initiatives and objectives of the hotel, as well as managing day to day operations through the engagement of the team. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Duty Manager, you'll support the senior operational team to keep the hotel running like clockwork and ensure our guests have an incredible experience with us. Take a deep breath because you'll be stepping into a busy role! You'll supervise the day-to-day hotel operations, ensure every stay is extra special and inspire a vibrant team to exceed our guests' expectations. We're looking for someone with versatility, who is great at getting stuck in and thrives on the fast-paced nature of Hospitality! As a Duty Manager, you will:

  • Get out and about in the hotel, greeting guests and motivating the team to deliver great hospitality
  • Have strong operational knowledge with the ability to work across departments as required
  • Support other managers with interviews and recruitment- it's a team effort
  • Coach and train new starters- we want everyone to feel confident in their new role!
  • Have excellent problem-solving skills with the confidence to manage conflicts or complaints seamlessly
  • Collaborate with your local HR team to host engaging activities for the team

    Preferably have experience working in a branded hotel or restaurant?

    We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you're part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!

Direct job link

https://www.jobs24.co.uk/job/duty-manager-127603668
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