Duty Manager

Do you have experience working in a Sport, Leisure, or Fitness Facility in a supervisory role? Do you have excellent communication skills with the ability to build strong working relationships?
We are seeking a Duty Manager to be responsible for the day-to-day management of our fitness and sports complex. You will be accountable for the provision of safe, clean, and high-quality facilities, ensuring that operational procedures and work practices are adhered to, and excellent customer service is delivered at all times.

You will have a current Royal Life Saving Society lifeguard qualification or equivalent, First Aid at Work, and Pool Plant Operators certificate, or have the ability to pass these requirements within three months. You will have experience of monitoring and maintaining high standards in facility presentation and customer service, with a commitment to providing high quality customer care. You will have the ability to delegate effectively and will have a proactive approach to problem solving.

The role is variable hours, working on a shift basis which will include the requirement for you to work early mornings, evenings, weekends, University closure days and bank holidays. You will be primarily based at one of our designated sports facilities, however, will be required to work at any of our sports facilities when required.