Duty Manager

Ready to impact a better future? Here at Leisure Solutions Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community, whilst helping you to make MORE of every day'. To deliver those services takes an enthusiastic and customer focused team
- and right now we are looking to recruit for Duty Manager to join our Team
What you'll do as a Duty Manager
You'll be entrusted to:
- Lead, motivate, and support operational colleagues on shift to deliver a safe and positive customer experience
- Oversee the day-to-day operational management of the centre, ensuring service standards and contract requirements are met
- Act as the Health and Safety Responsible Person on shift, maintaining a safe environment for customers, colleagues, and visitors
- Manage incidents and emergencies, including investigations and follow-up actions where required
- Provide clear instruction, training, and guidance to colleagues to ensure efficient, compliant, and confident working practices
- Deputise for the Operations Manager as required, supporting consistent delivery and team leadership

Experience supervising or managing teams in a leisure, customer service, or operational environment
- A strong understanding of health and safety responsibilities and safe working practices
- Confident communication skills and the ability to build positive relationships with colleagues and customers
- A calm, organised approach, particularly when responding to incidents or operational challenges
- A flexible mindset, with the ability to lead by example across varied shifts

This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.

Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .