Duty Manager

In this role you will oversee daily operations, ensure Health and Safety standards are followed, manage staff on shift, and enhance the overall member/customer experience of the Leisure Centre.,

• Ensure the safety and exceptional customer service throughout the facility.
• Promote the Leisure Centre's activities and facilities to both new and existing customers and staff.
• Support the Centre Manager and colleagues in maintaining safe operations of the building.
• Handle administrative duties relating to customer service, including scheduling, staff training, and managing customer feedback.
• Flexibility on shift if support is required elsewhere in the building
  
  Responsible individual with a passion for working in leisure, health, and well-being.
• Prior experience working in a leisure environment (not essential)
• Managing a building/team on shift
• Strong commitment to safety and the well-being of others.
• Ability to work well both independently and as part of a team.
Qualifications:
• National Pool Lifeguard Qualification (NPLQ) is required.
• First Aid at Work certification required
• Swim Teaching Qualification (not required but desirable)
Candidates without an NPLQ will have the opportunity to undergo full training after a successful swim test and interview. First Aid at Work can be attained with Abbeycroft., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Average 37 hours per week (3 week rolling rota) Rota Week 1: Monday: 5.15-13.30, Tuesday: 5.30-13.30, Wednesday: 5.15-13.30, Thursday: 5.30-13.30, Friday: 5.15-13.30 Week 2: Monday: 13.00-21.30, Tuesday: 13.00-21.30, Wednesday: 12.30-21.30 Saturday: 05.45-18.30, Sunday: 07.15-18.30 Week 3: Wednesday: Flexi (company needs), Thursday: 13.00-21.30, Friday: 13.00-21.30 Abbeycroft can offer you:
• A Multisite membership
• A discounted multisite membership for someone that lives with you
• Free child swims (Not lessons)
• Annual Leave entitlement
• Pension Scheme with NEST
• Opportunities for career development and progression
We also offer Westfield Health Benefits which include Mental, Physical health and financial support, a 24/7 DoctorLineTM, access to Togetherall and generous Highstreet discounts and cashback.