Drainage – Apprentice

Introduction

Start building your future with Ipsum. As a Drainage Apprentice, you’ll develop practical skills, work on real projects, and learn from experienced crews in a supportive team environment - all while earning and progressing your career.

About the Employer

We are committed to delivering outstanding customer service every job, every day.Customer Focus:

• Championing ‘The Ipsum Way’ Guiding Principles
• Always do the right thing and never compromise on safety
• Always take ownership and have real pride in what you do
• Never ignore a problem – if we get it wrong, we will always fix it
• Always clarify and never make assumptions
• Always keep everyone informed at all times
• Always check with the customer that the job has gone well
•  Above all else, make sure the customer knows and feels you are entirely trustworthy, knowledgeable, and really care.

What You'll Do

• Ensure compliance with respect to Health and Safety, Quality and Environment
• Ensure company policies are always adhered to
• Ensure all site related incidents are reported
• Contribute and react swiftly to resolve problems before they escalate
• Work closely with associated Technicians & Engineers, ensuring all aspects of work are completed on site
• Contribute towards producing high quality results, reports and feedback
• Always establish good relationships and communication and resolve issues and early resolution of any potential problems 
• You need to be flexible too: we operate 24/7 so there will be early starts, weekend working and an out-of-hours working across the UK
• Whilst taking instruction from those around you it's imperative that you respect those in higher positions as well as our clients and their customers
• You will adhere to all escalation processes, whether internal or external
• In all activities you will be an essential part of the team which comes with responsibility

Training Outcome

• Successful apprentices may progress into permanent operational roles, specialist drainage positions, or further qualifications and leadership opportunities within the business

Skills Required

• Communication skills
• Attention to detail
• Customer care skills
• Team working
• Time Management
• Mature Mindset
• Positive Attitude
• Self-Motivation
• Adaptability
• Respectful Behaviour
• Equipment Care
• Willingness to learn

Qualifications

• Essential - GCSE - English - 4/C and above
• Essential - GCSE - Maths - 4/C and above
• Essential - Knowledge - Basic knowledge of Health and Safety principles - Good

Course Information

Course: Water network operative (level 2)

Level: 2

Route: Engineering and manufacturing

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Friday, working hours to be confirmed.

Expected Duration: 2 Years

Number of Positions Available: 10

Training Provider: UNIVERSITY CENTRE SOMERSET COLLEGE GROUP