Donations Sorting Assistant

We are currently looking for a Donations Sorting Assistant to join our Retail, Services and Operations team.

Reporting to the Donation Centre Manager, as Donations Sorting Assistant you will be responsible for quickly, efficiently, and accurately sorting donations of clothing, bric-a-brac, electrical and all other donated items, for re-sale in our network of charity shops and via our eCommerce outlets. This role will operate in accordance with all health and safety regulations.

You will be expected to receive stock donations from our donors in a friendly, positive, and welcoming way. We do not turn donations away, as we have a significant growth plan for our retail network, so it is essential that you are able to remain positive and welcoming to all supporters and demonstrate our gratitude for receiving donations. Great customer service is also essential for this role to maximise income through Gift Aid sign-ups, and every donor should be encouraged to sign up to Gift Aid if it is applicable for them.

To be considered for this role, you must be educated to GCSE level or equivalent.