Domestic Services Deputy Manager

Responsible for supporting the delivery of a cost-effective and high-quality Domestic Cleaning Service and on-site laundry to staff and visitors.

To continually review the service processes and procedures in line with national guidelines and initiatives, providing technical/specialist advice as required.

To provide effective leadership to the department and to be responsible for planning and coordination of duties within the Domestic Cleaning Services and on-site laundry.

To ensure the department's high standards are reflected in practice through effective management of staff and contractors

Experience of communicating with staff, suppliers, stakeholders, and patients on a number of complex, distressing/emotional issues/circumstances.

Practical and theoretical knowledge acquired through relevant qualifications and training/experience.

Work scheduling and operational problem-solving, including contact with patients and visitors.

Highly competent in Information Technology.

Self-motivated, with the ability to manage time efficiently and effectively whilst delegating to higher management as required.

Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high-quality care. We provide services across three main hospital sites, with around 780 inpatient beds:

Royal Cornwall Hospital in Truro

St Michael's Hospital in Hayle

West Cornwall Hospital in Penzance

As a teaching hospital, we're proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We're committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non-clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.

We are driven by one clear ambition, Outstanding Care for One and All, care that's safe, kind and high-quality. We are RCHT.