effective working relationships with colleagues within the service.Maintain and develop relationships with residents loved ones.Leading by ExampleSeek opportunities for personal and professional growth.Act as a role model for others and an ambassador for the service.Be professional, polite, and reasonable at all times.Personal and Professional DevelopmentUnderstand the regulatory framework governing the service, including CQC requirements.Attend mandatory and other training as directed by management.Follow all policies and procedures relevant to the role.Embrace learning opportunities.About the roleEssential CriteriaQualificationsGood English (written and verbal).SkillsCommunication skills to build rapport with residents, communicate effectively with them, and colleagues.Problem-solving skills to adapt to and address situations quickly, develop solutions, and recognise/report situations requiring protection.Previous ExperiencePrevious experience is not required.Values-based Personal

QualitiesWorking Together: Involve residents, families, external agencies, and colleagues; speak up when things go wrong.Respect and Dignity: Promote person-centred care and independence.Everybody Counts: Ensure no discrimination or exclusion, understand human rights, and enable individuals to voice concerns.Commitment to Quality of Care: Strive for quality, embrace constructive feedback, and seek opportunities for learning and improvement.Compassion: Show kindness, empathy, and understanding in all interactions.Improving Lives: Share ideas, focus on wellbeing, and improve outcAbout the companyEveryone at St Martins Care shares a passion for providing the best possible care for all the people that choose to live with us. We are people of high integrity and are committed to excellence in all that we do.Our aim is to ensure our residents enjoy a happy, comfortable and safe environment where their personal needs and independent requirements are taken into account by our compassionate and highly trained staff. Quite simply we aim to make sure our residents feel safe and 'at home' whilst in our care.Required CriteriaDesired Criteria

• Previous experience of working in a similar environment.
• Previous experience of working as a domestic.
• Experience of working with service users who have additional support needs.