Doctors Receptionist / Care Navigator

Part-time receptionist/ Care Navigator required for GP practice in Southend-on-Sea.

Hours will be 15 to 25 per week, worked on a rota basis between 8:00am and 6:30pm, Monday to Friday, with a mixture of morning and afternoon shifts. Applicants must be available to work at any time during these hours.

You will work as part of a busy team providing administrative and reception support to the general smooth running of the surgery.

Previous System One and GP reception experience is essential for this role., Main duties of the receptionist/administrator role will include;

Face to face and telephone communication with patients and external contacts, booking appointments, dealing with patients queries, taking messages, liaising with doctors, nurses and administrative staff.

A wide range of administrative support tasks, including scanning documents, processing prescriptions, using our online triage system and general admin duties as required.

We are a medium sized surgery looking after approximately 8000 patients, with a clinical team of GPs, Nurses and Associate Practitioners. We have a dedicated and supportive team of receptionists, secretaries and administrators who you will be working alongside on a daily basis.