Distribution Manager

We are looking for a detail-oriented and proactive Distribution Manager to join our central London hub office, supporting the Revenue teams of our global portfolio. This is a group-wide role responsible for managing Lore Group's online distribution ecosystem, ensuring optimal performance across all channels while driving both direct and indirect bookings. You'll play a key role in developing and optimising distribution strategy, implementing new channels and technologies, and ensuring best-in-class visibility across platforms such as Booking.com, Expedia, GDS, and direct channels. Key Responsibilities

• Manage and optimise all distribution channels (direct, OTAs, GDS) to maximise visibility and revenue
• Ensure accurate rate and inventory management across all platforms via channel managers (e.g. SiteMinder, SynXis)
• Maintain rate parity across third-party channels, protecting brand integrity
• Identify and onboard new distribution partners, including managing integrations and project delivery
• Oversee ongoing optimisation of channel performance post-activation
Systems, Tools & Operations
• Act as the primary point of contact for distribution systems including PMS, CRS, RMS and website
• Support troubleshooting of connectivity issues with internal teams and external partners
• Lead system enhancements, pilots and beta projects
• Ensure hotel content (images, descriptions, amenities) is optimised across all platforms
• Drive best practice processes across distribution systems and tools
Performance & Reporting
• Monitor key KPIs such as occupancy, ADR and RevPAR
• Produce weekly and monthly performance reports on channel effectiveness
• Analyse data to identify opportunities for revenue growth and cost efficiencies
• Support budgeting decisions relating to distribution technology and partnerships
Stakeholder Collaboration
• Work closely with Revenue, Sales, Digital and Technology teams across the group
• Build strong relationships with hotel teams and provide ongoing training and support
• Manage relationships with OTAs, wholesalers, consortia and loyalty programme partners
• Travel to properties as required to support performance and implementation
About You We're looking for someone who combines technical expertise with strong collaboration skills. Experience & Skills
• 3+ years' experience in a distribution, channel management or revenue role within hospitality
• Strong knowledge of the online travel ecosystem (OTAs, GDS, intermediaries)
• Experience with hotel systems (e.g. SynXis, SiteMinder, PMS/CRS platforms)
• Strong analytical skills with advanced Excel capability
• Proven ability to manage multiple systems and projects simultaneously
• Excellent communication skills (written and verbal)
Personal Attributes
• Highly detail-oriented with strong organisational skills
• Proactive and solutions-focused, with the ability to work independently
• Collaborative team player with strong stakeholder management skills
• Curious, commercially minded and driven to improve performance
• Aligned to Lore Group values: Family, Discovery, Detail and Spirit
  
  We're looking for someone who combines technical expertise with strong collaboration skills., 3+ years' experience in a distribution, channel management or revenue role within hospitality
• Strong knowledge of the online travel ecosystem (OTAs, GDS, intermediaries)
• Experience with hotel systems (e.g. SynXis, SiteMinder, PMS/CRS platforms)
• Strong analytical skills with advanced Excel capability
• Proven ability to manage multiple systems and projects simultaneously
• Excellent communication skills (written and verbal), Highly detail-oriented with strong organisational skills
• Proactive and solutions-focused, with the ability to work independently
• Collaborative team player with strong stakeholder management skills
• Curious, commercially minded and driven to improve performance
• Aligned to Lore Group values: Family, Discovery, Detail and Spirit