Disrepair Officer

Are you passionate about delivering excellent housing services and ensuring residents live in safe, well-maintained homes? We're looking for a proactive and organised Disrepairs Officer to join our Assets and Compliance team. This is an exciting opportunity to play a key role in managing housing disrepair cases across our council housing stock, helping to protect tenants, reduce risk, and ensure the Council meets its legal and regulatory obligations., You will manage a varied caseload from initial notification through to resolution. Working closely with surveyors, contractors, legal services, and residents, you will coordinate inspections, oversee remedial works, monitor progress, and ensure cases are resolved efficiently and effectively. You will be responsible for:

• Managing housing disrepair claims and monitor case progression.
• Coordinating inspections and remedial works.
• Liaising with residents, contractors, surveyors and legal representatives.
• Preparing case files, reports and supporting evidence.
• Monitoring contractor performance and quality of works.
• Supporting service improvement initiatives and performance reporting
• Helping minimise legal and financial risk to the Council through effective case management.
  
  Experience in housing repairs, disrepair management, property maintenance, or a related environment.
• Experience working with multiple stakeholders, including contractors, surveyors and legal teams.
• Strong organisational and case management skills.
• Excellent communication and customer service abilities.
• Knowledge of housing disrepair legislation and landlord responsibilities.
• The ability to manage sensitive and complex cases professionally.
• A relevant Level 4 qualification in housing, construction or a related discipline, or a willingness to work towards one.
• A full UK driving licence and the ability to travel as required., This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.
  
  Our Council
Nuneaton and Bedworth Borough Council is a small authority with BIG values. We take pride in serving the residents of our borough and look to provide value for money services. We aim to work to the best of our abilities with honesty, integrity and place particular importance on working together. Why join us?...... Situated in the heart of England, Nuneaton and Bedworth shares excellent rail and motorway links to the rest of the country. We offer a wide range of job opportunities from refuse and cleansing roles, which directly serve our local community, to behind the scenes administrative roles; providing essential support to our front line professionals.

As an employer, Nuneaton and Bedworth Borough Council offers a wide range of benefits, including flexible working, Local Government Pension Scheme, and generous holiday allowance., A wide range of benefits including competitive salaries that are based on our competency framework and paid according to the scoring of the job profile, to ensure that all roles performing the same duties are paid equally. A generous annual leave entitlement. Our employees receive 25 days annual leave, rising to 30 days after 5 years continuous service. Plus all bank holidays. A wide range of learning and development opportunities. We recognise our employees as a valuable resource and are therefore committed to the investment of time and financial resources to support the learning and development of our workforce. We offer a wide range of learning prospects, which to name a few include: In-house training sessions, E-learning modules, Leadership and management development programmes and a Post Entry Training scheme Access to the Local Government Pension Scheme (LGPS), which provides a secure future income, independent of share prices and stock market fluctuations. To help your pension grow, the Council meets the balance of the cost of providing your benefits into the LGPS. Health and Wellbeing initiatives- our in-house Sports Development Team operate regular work place challenges, health checks and MOT's. Employees also receive discounted gym and leisure membership. Wider Wallets - all our employees gain access to offers and permanent discounts to everyday savings, ranging from discounts on high street stores to offers on days outs. Travel, car allowances and schemes - mileage allowances are paid for using cars/cycles for Council business. In addition, Level 1 car users are provided with a car park pass. We also operate a Cycle salary sacrifice scheme. Work-life balance -. We have a number of initiatives in place to support flexible working including, a job-sharing policy, career break scheme, flexible working policy, flexitime scheme, parental leave scheme, time off for dependants, maternity support leave and agile working. Armed Force Covenant - We are proud signatories of the Armed Force Covenant and actively work to ensure that we continue to deliver on our commitment as stated in the Covenant. We were recently awarded the Armed Forces Employer Recognition Scheme Gold Award. We have a range of internal processes and policies to support our Armed Forces Communities. What we look for……. We seek candidates that can adapt to change and welcome new challenges. We look for those that share our values and take pride in what they do.