Disabled Facilities Grant (DFG) Support Officer

We are looking for someone who has the skills and qualities necessary to support vulnerable clients through the process of applying for a Disabled Facilities Grant. You will be working with the Principal Environmental Health Officers and Private Sector Housing Officers in the busy Private Sector Housing Team, to ensure the timely delivery of Disabled Facilities Grant adaptations. This will involve visiting clients in their homes, and assisting them throughout the application process, including submitting appropriate documentation. You will liaise with officers and other agencies to assist in the timely processing of applications and provide assistance as required. You need to be detailed and accurate in handling data and keeping records., A local government reorganisation is planned for Gloucestershire, which may result in changes to structures and services. Potential changes are provisionally timetabled for April 2028. We are committed to supporting all employees through this transition and ensuring continuity of employment wherever possible. Joining us now means you'll be part of shaping an exciting new chapter for local government. It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities. We welcome applications from neurodivergent candidates and value the diverse lived experiences they bring. We recognise the wide range of cognitive strengths that contribute to delivering high-quality services. We are committed to ensuring that every applicant can participate fully and fairly in our recruitment process. To support this, we offer workplace adjustments at every stage. Please let us know if you have any additional requirements as we are here to help create a positive, inclusive, and equitable experience for all. Responsible recruitment practices for safeguarding are in place within the Council's HR policies and processes. This is part of our commitment as a Council to safeguard the welfare of vulnerable adults, young people, and children. Stroud District has an energy unlike any other place. It's green and dynamic, climate conscious and motivated, creative and collaborative, and unapologetically ambitious. To find out more about what makes our place, our people and our businesses so special, please follow the link to our dedicated website

• Experience of Local Government Housing Practices and Policies with particular regard to Disabled Facilities Grants or similar processes.
• Experience of supporting vulnerable clients
• The ability to communicate effectively across a range of media and audiences.
• An understanding of the applicable rules and regulations
• Be familiar with basic spreadsheets and be able to accurately record data.
For a candidate able to demonstrate the right skills and qualities some training will be given.

INTERVIEW DATE: Wednesday 26th August 2026 in person at Ebley Mill offices