Director - Product Manager / Developer, Agency Securities Lending-Investor Services

Product Development

· Support definition of and management of the product roadmap for Agency Securities Lending services, aligning with market trends, client needs, and regulatory developments.

· Lead initiatives focused on Target Operating Model (TOM) design and transformation, including front-to-back process redesign and platform consolidation efforts.

· Drive large-scale platform transformation projects, including technology upgrades, third-party integrations, and migration to scalable architecture.

· Identify and prioritize product enhancements to improve client experience, operational efficiency, and risk management.

· Champion innovation in lending models, route optimization, collateral transformation, and digital tooling to maintain a competitive edge.

Cross-Functional Leadership

· Act as the product owner within Agile delivery teams, working closely with technology, operations, trading desks, risk, compliance, and legal.

· Translate complex business needs into detailed requirements, user stories, and acceptance criteria, acting as a Business Analyst across multiple workstreams.

· Lead end-to-end project delivery, including scoping, planning, execution, testing, and post-implementation support.

· Manage project governance and reporting for product initiatives, ensuring alignment with strategic goals, timelines, and budgets.

· Facilitate workshops, working groups, and governance forums with global stakeholders to drive consensus and ensure successful execution of product initiatives.

· Coordinate with Change Management and Operational Excellence teams to ensure readiness and adoption across impacted user groups.

Client Engagement & Market Intelligence

· Engage with institutional clients, custodians, and agent lenders to gather feedback and ensure the product remains market-leading.

· Monitor market and competitor developments across agency and principal lending, synthetic financing, and ESG-related impacts on lending.

Risk, Control & Regulatory Oversight

· Partner with internal risk and compliance teams to ensure the product meets regulatory standards and internal control frameworks.

· Stay abreast of regulatory changes impacting securities lending (e.g., SFTR, CSDR, CRD6, Basel III/IV) and implement corresponding product adjustments.

Performance & Analytics

· Leverage data and performance analytics to drive product decisions and identify opportunities for revenue optimization and risk reduction.

· Develop KPIs and metrics to track product adoption, utilization, and impact on business performance.

We are seeking a highly motivated and experienced Director - Product Manager/Developer to join our Agency Securities Lending (ASL) team within the Investment Banking division. This role is critical in shaping the strategic direction and delivery of innovative lending solutions for institutional clients. The ideal candidate will possess deep knowledge of agency lending, collateral management, and the broader securities financing ecosystem, along with strong analytical, business analysis, and project management skills., · Strong experience in Securities Lending, Prime Services, or Collateral Management, with a strong understanding of Agency Lending dynamics.

· Proven experience as a Product Manager, Business Analyst, or Project Manager in capital markets, fintech, or global banking environments.

· Familiarity with the securities finance value chain, including trade lifecycle, recall management, settlement, and beneficial owner reporting.

· Experience leading Target Operating Model change and platform transformation programs across complex organizational structures.

· Strong understanding of global regulatory frameworks (e.g., SEC 15c3-3, SFTR, Basel III/IV, UMR).

· Excellent stakeholder engagement and communication skills; ability to influence senior leaders and lead cross-functional global teams.

· Experience working in Agile/SAFe environments; skilled in writing epics, features, and user stories.

· Strong analytical mindset with proficiency in Excel, Power BI, Tableau, or SQL.

Preferred Qualifications:

· Bachelor's degree in Finance, Economics, Engineering, or related field; MBA or equivalent advanced degree is a plus.

· Experience in delivering digital solutions for securities lending or collateral optimization.

· Knowledge of tri-party agents, custody platforms, and global settlement infrastructures.

· Familiarity with ESG constraints in lending programs and their impact on beneficial owner mandates.

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.