Director of Product & Technology

As Director of Product & Technology, you will be the strategic leader responsible for shaping and delivering the RCN's digital product and technology vision. You'll ensure technology is not just an enabler, but a driver of excellent experiences for our members, customers and staff. With clear authority and senior influence, you'll lead enterprise-wide change to create resilient, secure and high-performing digital platforms across the organisation. Your remit spans the full digital and technology estate - from member-facing products to core IT, architecture, data and cyber security.,

• Setting the strategic direction for the RCN's digital product portfolio across B2C and B2B markets
• Leading the development and delivery of integrated, user-centred digital products and platforms
• Ensuring technology services are secure, resilient, scalable and future-ready
• Overseeing solution architecture, internal IT, cyber security, data architecture and change delivery
• Partnering closely with analytics and business insights teams to build well-governed, high-quality data infrastructure
• Working UK-wide with country, regional and directorate leaders to meet the diverse needs of members and staff
• This is a highly visible, organisation-wide role requiring strong leadership, strategic clarity and the ability to align technology with business and member outcomes.
The person You'll be a strategically influential leader with significant experience operating at senior level, ideally within complex or regulated environments.


• A proven track record leading large, multidisciplinary teams (e.g. product, engineering, architecture, cyber, service management)
• Experience delivering secure, high-performing and resilient digital platforms and technology services at scale
• Strong expertise in enterprise architecture, systems integration and major technology change programmes
• Sound knowledge of cyber security frameworks, information governance, risk management and regulatory compliance
• Excellent relationship-building skills, with the ability to foster collaboration across diverse teams and stakeholders
• The ability to foster strong professional relationships and encourage close collaboration between departments is at the heart of this leadership role.
  
  There's more to the Royal College of Nursing (RCN) than you might expect. We're a professional body and trade union representing over half a million nurses, midwives, nursing support workers and students. Everything we do is focused on making a positive difference - to our members' working lives and, ultimately, to patient care.
Behind that work is a diverse organisation of professionals: nurses, technologists, policy experts, lawyers, marketers and more. Together, we bring expertise, influence and purpose - and we couldn't do it without our people.

At the Royal College of Nursing, you'll be part of an organisation with purpose, influence and reach. We think bigger - about the role technology can play in supporting a profession that matters - and we're looking for leaders who are ready to do the same. With the opportunity to shape digital strategy at national scale, this is a role where your work will have real impact. What we offer you We expect you to look after our members and your customers. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.
• We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.
We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person.