Director of Clinical Operations and Nursing

Provides senior operational leadership and delivery oversight across a flexible portfolio of care delivery units within neighbourhood and place-based care. Leads integrated, multidisciplinary services to deliver safe, effective, person-centred care, improving access, quality and outcomes. Interprets strategic policy into local delivery, ensures strong governance and financial control, and works with system partners to embed prevention, self-management and strengths-based approaches, supporting the shift from hospital to community and enabling people to remain independent at home wherever possible. The Director of Clinical Operations and Nursing provides senior professional and operational leadership across DCHS for nursing, allied health professional and social care services. The postholder leads the development of high quality, safe and effective care, ensuring clinical standards, professional practice and workforce capability are consistently delivered across the organisation. Working as
a key member of the Chief Nurse and Chief Operating Officer teams, the role operates at executive level to influence, shape and deliver the Trusts strategic objectives. The postholder provides visible leadership across clinical services, supporting care delivery units to maintain high standards of care, respond to operational pressures and deliver continuous improvement in quality, safety and experience. The role is responsible for ensuring the effective implementation of national and local policies, professional standards and regulatory requirements, holding senior clinical leaders to account where performance falls below expected standards and ensuring robust improvement plans are in place. The Director provides expert clinical and professional advice to Executives and the Board, contributing to decision-making on complex, sensitive and high-risk issues. The postholder works across organisational and system boundaries, representing DCHS in partnership forums and engaging with regulators,
commissioners and system partners to influence and shape service delivery. This includes leading and supporting system-wide programmes, managing relationships in high-challenge environments and ensuring the Trust contributes effectively to wider Integrated Care System priorities. The role leads the development of a high-performing nursing workforce, promoting a culture of continuous improvement, learning and professional development. The postholder ensures workforce planning, capability and performance are aligned to deliver safe and effective care, supporting leaders to build resilient teams and respond to changing demand. The Director of Clinical Operations and Nursing also leads and contributes to strategic programmes of transformation, improvement and quality governance, ensuring services are clinically effective, financially sustainable and aligned to the Trusts operating model. The postholder exercises a high degree of autonomy, making complex decisions and balancing competing