Direct Payments Support Officer

As part of our Direct Payments Support Team you will help to ensure that people who use direct payments are able to recruit their own personal assistants (PAs) to meet their social care needs. This will include providing information, supporting with employment processes, giving advice to people who currently use direct payments and to those who want more information to help them decide on the right option for them. You will work closely with our care pathway teams to promote direct payments options, advise on LAS processes, DP financial queries, and secure the recruitment of directly employed and self-employed PAs. This is a secondment opportunity of up to 12 months, and open to people with a current LCC contract. You will require line management approval before submitting an expression of interest and this should be indicated on your submission. Requests for part-time working will also be considered. An enhanced DBS check is required for this post. For information on our approach to the recruitment of ex-offenders, please see our .

We are seeking an enthusiastic and knowledgeable individual to join our Adult Social Care Commissioning Team. This is an exciting opportunity to play a key role in supporting people to maintain choice and control over their care through Direct Payments., To apply for this post, you must have:

• An NVQ Level 4 qualification in a relevant subject, or equivalent relevant experience.
• Experience developing and maintaining specialist knowledge of Direct Payments, self-directed support, and relevant HR and employment legislation relating to Personal Assistants (PAs).
• Proven ability to build and maintain effective relationships with internal and external stakeholders, partners, and customers.
• Strong IT skills, including proficient use of Microsoft Word, Outlook, and Excel.
• Experience influencing decisions and outcomes through the provision of effective advice, guidance, and professional expertise.
• Sound knowledge of Direct Payments legislation, commissioning and contracting processes, and social care regulatory requirements.
• Excellent communication, negotiation, partnership-working, organisational, and problem-solving skills, with the ability to manage competing priorities and deliver high-quality outcomes
In addition, we also expect you to share and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a . This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role. Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

About Leicestershire County Council At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose. For further information on what it's like to work for us and the benefits we offer, please refer to the following