Direct Payments Officer

As a Senior Direct Payments Officer, this role will expose you to playing a vital role in supporting residents to manage their care budgets effectively, helping them make informed choices about their support and maintain independence within their local community. You'll lead day-to-day operations, including onboarding new residents to the Direct Payments service, and ensure our service remains resident-focused and impactful. Our Ideal candidate

• A confident leader who can inspire and guide a well-established team.
• To have a strong financial and analytical skills.
• Be excellent problem-solving abilities.
• Have experience in supervision or management within a social care or financial setting.
• A passion for making a difference in people's lives.
Here's what you can expect:
• A role that matters in a place where you matter - Your work will directly improve the lives of residents every day.
• A supportive environment - Join a knowledgeable, friendly team with managers who value and recognise your contributions.
• Hybrid working - Enjoy flexibility with 3 days in the office and 2 days working from home.
• Impactful work - Help people live well in Merton, maintain independence, and improve their safety and quality of life.
A focus on prevention - We work closely with partners to enable residents to live fulfilling lives at home for longer, whether through social connections, home adjustments, or tailored care. Additional Information
• We pride ourselves on being a diverse, tolerant and welcoming Borough and we aim to create a workforce which reflects the community we serve.