Dining Area Assistant

This is one of the most important roles we have in our restaurant, you will be the 1st person a customer sees when entering the store. Your smiley face and approachable body language will be the start of their experience. Its important we are well presented and are at 1st hand to assist with their queries. Most will think the role will be to clean tables, however there is so much more to this role. Please read carefully all the areas you will be asked to / maintain and clean and keep up with: These include:

• Greeting Customers - Having light conversations
• Smiling
• Creating a happy and safe environment
• Ensuring tables are cleaned and ready for customers to use
• Assisting / educating customers how to use the kiosks
• Taking their food to their table
• Interacting with children - Giving out coloring sheets and crayons
• Sweeping and mopping the floor
• Emptying out the in store and car park bins
• Maintaining the cleanliness of toilets (this includes deep cleaning toilets too)
• Detailed cleaning on quieter days e.g cleaning under tables, scrubbing the chairs and legs of tables
• Dusting
• Speaking to customers about our Restaurant surveys and offers - This allows to to improve areas customers may highlight on surveys
• Assisting staff taking orders on tills
• Assembling food when asked (Busier periods)
• Setting up / taking part in Charity events with the team
• Selling raffle tickets
• Participating in events, Easter, Halloween Christmas dress up
As described this role is very important to us and the customers. The customers need to feel comfortable in our stores with the confidence to approach you if any further assistance is needed. Overall you will be at the heart of the store, the friendly face the customer sees and is welcomed by. We want you to be able to create feel good moments for all our customers. The positive energy we display and give will determine that they will most definitely return to us. You are expected to maintain high standards of customer service at all times from start to finish. Benefits perks Flexible Working Work hours that fit around you and life's surprises. wellness Employee Assistance Programme Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources. discounts Travel Enjoy staycations or trips abroad with discounts on travel fares.

Gain Transferrable Skills Whether you're full-time or part-time, your role here will teach you skills for life. discounts Groceries & Food Employee meal discounts at work along with discounts on groceries at major supermarkets. wellness Emotional Health Support Supporting your mental and emotional wellbeing and coping with life events. perks Meals at Work You can choose food from our restaurant menu on your break and can even try the latest promotions. discounts Discounted Gym Memberships Stay fit and healthy with discounts on gym memberships. perks Financial Support Guidance on managing your finances and how to save for long term goals. discounts Books & Entertainment Access great discounts on PC and video games, magazines, books and music. perks Life Assurance Providing a tax-free lump sum to your loved ones, helping reduce financial worries at a difficult time. discounts Fashion Get discounts at hundreds of major high-street and online retailers. wellness Health Insurance Free health insurance that covers you and your family. discounts Health & Beauty From cosmetics to diet and nutrition, get discounts at a range of health and beauty retailers. recognition Employee of the month Recognising you for living our values through the great work you do. discounts Utilities Receive discounts at high-street and online homeware stores. wellness Values Heroes We live by our values and we reward those who demonstrate their commitment to them. recognition Length of service Your length of service doesn't go unnoticed - we reward you with monetary benefits for long service. wellness Physical Health Support Helping you make healthy lifestyle choices and address health issues. recognition Bonus Potential Receive extra financial rewards for your hard work, in addition to your salary. allowance Premium Shift If you work overnights, between the hours of midnight and 5am, you'll earn extra pay. Show more benefitsShow less