Digital Transformation Analyst

The Business Optimisation Team within the Digital Transformation Department drives end-to-end digital transformation initiatives, coaches initiative leaders, and acts as a strategic partner to embed sustainable enterprise capabilities across business domains. This team focuses on creating long-term value rather than short-term fixes. The role involves meticulous, solution-oriented work. It requires mentoring functional leads and project owners, while partnering with domain leaders to assess capability maturity and co-design target operating models. The focus remains on enhancing organisational competencies to ensure our digital evolution is both robust and sustainable.,

• Lead complex, cross-functional transformation workstreams from discovery through to value realisation
• Structure ambiguous business challenges into actionable roadmaps, milestones, and measurable outcomes
• Mentor, coach, and guide functional leads and project owners across various business units
• Provide frameworks, governance, and tools to empower initiative leads to manage their own transformation deliverables effectively
• Partner with domain and operational leaders to assess capability maturity, identify structural gaps, and co-design target operating models
• Ensure initiatives directly enhance organisational competencies rather than creating one-off solutions
• Establish value-tracking frameworks, OKRs, and benefit realisation metrics
• Conduct deep-dive quantitative and qualitative analyses to monitor progress, remove blockers, and report transparently to leadership
• Champion sustainable change management practices, facilitating alignment workshops and executive readouts
• Facilitate cross-functional working groups to ensure long-term adoption of new operating rhythms and digital tools
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• Extensive experience in Digital Transformation, Business design, Management consulting, or Enterprise capability development
• Matrix leadership, leading project leads, facilitating cross-functional squads, and coaching peers without direct authority
• Target Operating Model (TOM) design, capability maturity assessments, and business architecture mapping
• Proficiency in at least 3 of the following: Business Analysis, Data Management & Governance, Business process re-engineering, and solution optioneering
• Advanced data-driven decision-making, root-cause analysis, workflow modelling, and commercial impact evaluation
• Stakeholder management, with the ability to influence executive sponsors and translate technical concepts into strategic business narratives
• Value-tracking frameworks, OKRs, and benefit realisation metrics
• Industry frameworks such as DCAM, TOGAF, DAMA, or Scaled Agile Frameworks
• Formal coaching or agile leadership training such asLean Six Sigma, Agile Coaching, OKR Coaching
• Modern data visualisation such asTableau, Power BI) and workflow design tooling such as Miro, Lucidchart, Jira