Digital Training And Delivery Manager

Salary not available. View on company website.

Compass Group PLC, Southend-on-Sea

Full time
Permanent
Onsite working

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Posted 2 weeks ago, 1 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: f214e5ebc57a4a3b927cfa25b14497d3

Compass Group PLC

Full Job Description

Collaborate with business stakeholders, Compass business areas, and IT teams to support the development, deployment, and training of Compass Digital solutions.
Support the Implementation and Technology team in delivering the Digital Technology Team programme.
Conduct regular site visits to assist contracts with systems, training, and software mobilisation support.
Work closely with mobilisation teams for new business and implementations.
Support solutions partners with mapping, data gathering, and deployment during software development and mobilisation.
Document and assist in data collection to support operational process and system development.
Provide system administration and on-site software support as required, ensuring efficient operations.
Create training documentation, reports, and system analysis as needed.
Develop industry-focused solutions for equipment, site support, and training initiatives.

Compass Group is seeking a Digital Mobilisation and Training Officer to join our dynamic FM team. This is an exciting opportunity for an individual with a strong technical FM background, exceptional problem-solving skills, and a passion for training users in new systems and technologies within Facilities Management. If you are ready to join a team of delivering game-changing technology implementations, apply now and be a part of our dynamic, forward-thinking organisation., Technical Skills
Strong proficiency in Windows operating systems.
Experience with Microsoft Office Suite and other commonly used software applications.
Knowledge of networking principles and basic network troubleshooting.
Familiarity with helpdesk and ticketing systems.
Excellent communication and interpersonal abilities.
Strong attention to detail and problem-solving skills.
Ability to work independently and as part of a team.
Customer-focused approach with a dedication to providing exceptional service.
Experience in customer-facing roles is highly desirable.
Proven ability to diagnose and resolve technical issues effectively.
Mobile role within the UK with frequent overnight stays.
Occasional after-hours or weekend work may be required to address critical issues or perform maintenance.
Fast-paced environment requiring quick thinking and adaptability.
Have an organised working practice with a mature and calm approach to all user situations
Ability to write clear procedures including technical and user documentation
Demonstrate broad interest in all aspects of the job and keeps abreast of technical improvements
Ability to drive and flexibility to travel around sites

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https://www.jobs24.co.uk/job/digital-training-delivery-manager-125011583

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