Digital Platforms Manager

We're looking for a collaborative, solutions-focused Digital Platforms Manager to lead the development and continuous improvement of English National Ballet's core digital platforms. You'll oversee the systems that underpin our work - including our CRM, event ticketing and class management platforms - ensuring they are reliable, well-integrated and, We're looking for a collaborative, solutions-focused Digital Platforms Manager to lead the development and continuous improvement of English National Ballet's core digital platforms. You'll oversee the systems that underpin our work - including our CRM, event ticketing and class management platforms - ensuring they are reliable, well-integrated and enable great experiences for our audiences, participants and colleagues. Working across the organisation, you'll identify opportunities to improve processes, champion best practice, help teams get the most from our platforms, and ensure our systems continue to evolve in line with organisational priorities. This is a role for someone who enjoys solving problems, simplifying complexity, and helping people use technology more effectively. Your main responsibilities as Digital Platforms Manager will include:

• Work with the Head of Digital to define the roadmap for the organisation's core digital platforms and integrations, ensuring they continue to meet organisational needs and deliver maximum value.
• Develop meaningful reporting and insights that support operational and strategic decision making.
• Oversee the day-to-day management, configuration and optimisation of the organisation's digital platforms.
• Maintain data quality and accuracy within databases, including data imports, de-duping, implementation of data hygiene best practice, and regular system audits.
• Assist with reconciliation of performance ticket sales at external venues, liaising between internal departments and venues to manage allocations, bookings and financial settlement.
• Become the organisation's expert on the effective use of our digital systems Beacon (CRM), Mind Body (Class Management), Monad (Event ticketing) and Vimeo OTT.
• Oversee good data management practices and help improve the quality, consistency and accessibility of organisational data., The Development and Advocacy Department are looking to appoint a Development Assistant on a part-time fixed-term basis. This role will provide general administrative support to the Fundraising Appeals and Membership teams., Are you an organised, people-focused administrator who is passionate about the arts and making a difference in your community? We're looking for a LEAP Co-ordinator to join our Learning, Education & Participation (LEAP) team, supporting a year-round programme that engages more than 1,200 children, young people and community members each week., Reading Rep Theatre is looking for an experienced, practical and collaborative Technical and Buildings Manager to join our team. This is a hands-on role at the heart of our theatre. You'll be responsible for the day-to-day technical delivery of our productions, visiting work, hires and events., The Society of London Theatre (SOLT) is looking for a proactive and organised Operations Officer to join our Workplace Operations team, supporting the smooth running of our two busy London sites., We are looking to appoint a new Head of Music for The Royal Opera company. This role will provide artistic and musical leadership within The Royal Opera, manage the Music Staff team, and work as a répétiteur and coach to the highest professional standard., The Head of Production will lead the Production Department, which consists of the Stage and Technical teams. Freelance stage management and wardrobe/costume teams are recruited for the produced programme as required. The department is also supported by the Production Administrator and occasionally freelance Production Managers., Responsible for planning and delivering key parts of the theatre's Creative Learning department including planning and delivering workshops in schools, the community and at the theatre, running youth theatre sessions and working with a range of participants in a range of settings including participants with additional needs or learning disabilities
  
  Experience managing or owning business-critical digital platforms such as CRM, ticketing, booking, membership or other operational systems.
• Experience translating business requirements into practical digital solutions.
• Knowledge of working across system integrations, APIs and workflow automation.
• Proven track record of developing positive working relationships with a wide range of internal users along with external agencies and suppliers; ability to provide a friendly service to people at all levels.
• Strong analytical and problem-solving skills, with the ability to use data to inform decisions.
  
  English National Ballet has been opening up the possibilities of ballet for over seventy-five years. We are a pioneering Company at the forefront of ballet's growth and evolution: celebrating tradition whilst forging innovation and developing the artform. English National Ballet is also a UK leader in creative learning and engagement practice, building dynamic partnerships and community programmes. We strive for artistic excellence and to share ballet with as many people as possible, across the UK and around the world., Entertainers is one of the UK's leading live event promoters, ranked in the top 10 in the UK and top 40 globally, delivering touring productions to hundreds of venues nationwide. We're looking for an experienced Production Manager to lead the technical and production delivery of our touring portfolio.
  
  We are seeking an experienced Head of Wigs, Hair and Makeup to join the production on its UK Tour. Start Date: Septmeber 2026 Contract Length: 18 Months Salary: Buyout/Competitive