Digital Marketing Specialist

We're looking for a creative, organised and hands-on Social Media & Content Specialist to own the day-to-day creation and management of content across The Box's social channels. This role is perfect for someone who understands fashion, has a strong eye for content, and can move quickly from idea to execution. You'll be responsible for capturing and editing content for our in-store sales, creating digital assets for online campaigns, supporting paid social activity, and helping grow our Instagram and TikTok communities. You'll work closely with the Marketing Manager, agencies and brand partners to make sure each sale is promoted in a way that feels exciting, premium, and on-brand for both The Box and the brands we work with. This is a hands-on role for someone who loves being on the ground, spotting content opportunities, and turning them around quickly. What you'll do

• Shoot, edit and create premium content for Instagram and TikTok, including behind-the-scenes, product, customer and event content.
• Plan, deliver and manage the social media calendar across Instagram and TikTok, across in-store sales, online events and wider marketing activity.
• Create digital assets for Meta ads, social campaigns, email marketing and the website.
• Create social assets for e-commerce sales using product imagery and brand assets.
• Build and maintain influencer outreach lists to support sale promotion, including managing relationships with influencers we have worked with.
• Grow The Box's social presence through creative, platform-native content.
• Spot trends, content opportunities and new ways to engage our community.
• Adapt content to different brand aesthetics, customer profiles and campaign goals.
• Manage social DMs and community interactions, escalating customer service queries when needed.
  
  Essential:
• Experience managing social media channels for a brand, ideally across Instagram and TikTok.
• A strong visual eye and understanding of what makes content engaging.
• Experience shooting content on iPhone and digital camera.
• Confident editing short-form video and photo content.
• Proficient experience using tools such as Canva, Photoshop, CapCut, Premiere Pro or similar.
• Strong understanding of social media trends, formats and platform best practices.
• Ability to build and maintain a clear social media calendar.
• Comfortable working quickly and to tight deadlines.
• Strong knowledge of contemporary fashion, luxury fashion and culture.
• Ability to understand different brand aesthetics and tailor content accordingly.
• Highly organised, proactive and able to manage multiple campaigns at once.
• Comfortable working in a fast-paced, hands-on environment.
Desirable:
• Experience with influencer outreach or PR gifting.
• Experience supporting paid social campaigns, particularly Meta ads.
• Experience creating content for fashion, retail, events or luxury brands.
• Basic copywriting skills for captions, email assets and campaign messaging.
• Experience using TikTok to grow brand awareness and engagement.
  
  What we offer
• A creative, hands-on role with real ownership.
• The opportunity to shape and grow The Box's social presence.
• A fast-paced role working with exciting fashion and lifestyle brands.
• Competitive salary.
• Early access to exclusive sample sale events and staff discounts.