Digital Learning Design and Delivery Officer

The Judicial Office (JO) reports to, and is accountable, to the Lady Chief Justice (LCJ). It was established in 2006 to provide support to the LCJ and to the wider judiciary in upholding the rule of law and in delivering justice impartially, speedily and efficiently, following the Constitutional Reform Act 2005. In addition, we support, and are accountable to, the Senior President of Tribunals, whose responsibilities extend to Scotland and Northern Ireland. The JO is an interesting and unique place to work. Everything we do is in support of upholding the independence and impartiality of the judiciary. We work closely with HM Courts & Tribunals Service (HMCTS), the Ministry of Justice (MoJ) and others across Government as well as with the legal professions. We are an Arm's Length Body sponsored by the Ministry of Justice. This creates an interesting and complex environment in which to work where we agree our priorities with the senior judiciary and receive our funding to deliver them from the Ministry of Justice. The Judicial Office has been through a period of significant growth resulting from an expansion of our remit and responsibilities. See JO staff talk about working here: https://design102.wistia.com/medias/uhgtmbtnlv Overview of the team The Judicial College is responsible for the training of Judicial Office Holders. Within the College, the Digital Learning Service supports the design and delivery of high-quality digital training interventions and resources used across training programmes. The team works closely with Course Directors and Training Leads, IT Liaison Judges, senior judiciary, HMCTS and Judicial Office colleagues to develop learning that is accessible, timely and responsive to operational need. This post sits within the Judicial College and reports to the Digital Learning Design and Delivery Manager. The role can be based in London, Leeds or Loughborough and requires travel across England and Wales to support training delivery and wider business need. Hybrid Working Requirement This position is eligible for hybrid working (current minimum requirement for time spent at base location is 60%, which is subject to business requirements). Summary of the role The Digital Learning Design and Delivery Officer will play a key role in designing and delivering digital skills training and developing digital learning resources for Judicial Office Holders. The postholder will help build digital confidence in relation to day-to-day digital working and new and emerging technologies, including AI-enabled tools. The role will primarily focus on digital skills training design and delivery and associated digital resource development, while also providing flexible support to wider digital learning activities, including filming, editing and the development of digital training resources. Responsibilities, Activities & Duties:

• Design, develop, deliver and maintain digital skills training interventions and resources for Judicial Office Holders, using a blend of online, face-to-face and self-directed learning approaches.
• Facilitate engaging digital skills sessions, webinars, demonstrations and workshops for a range of judicial audiences, adapting delivery style to different levels of confidence and experience.
• Develop digital learning resources to support training delivery, including presentations, guidance materials, e-learning content and other digital assets.
• Work with Course Directors, Training Leads, IT Liaison Judges, senior judiciary, HMCTS and Judicial Office colleagues to identify learning needs, agree priorities and ensure training products meet user needs.
• Support Judicial Office Holders to build confidence in new and emerging technologies, including AI-enabled tools, by translating complex digital concepts into clear, practical learning.
• Ensure all learning products and delivery methods meet accessibility requirements and reflect good practice in inclusive digital learning design.
• Contribute flexibly to wider Digital Learning Service activity, including filming, editing and the development of digital resources for other training areas where required.
• Manage competing priorities and respond effectively to urgent training requirements, keeping stakeholders informed of progress, risks and timescales.
• Keep up to date with developments in digital learning practice and emerging technologies and contribute ideas for continuous improvement., At interview, candidates will be assessed against the behaviours listed above, strengths, and a presentation exercise.
• As part of the interview, candidates will be required to deliver a 10-minute introductory training session to the panel on "Getting started with prompting in Copilot Chat".
• Candidates should treat the panel as an audience of Judicial Office Holders who are complete beginners and have little or no practical experience of using Copilot Chat.
• The exercise will assess the candidate's ability to deliver digital skills training clearly and confidently, explain digital concepts to a non-specialist audience, and support users to build confidence in new and emerging technologies, including AI-enabled tools.
• Candidates may use slides if they wish, but this is optional. They will not be assessed on slide design and a live demonstration is not required., The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles: All successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. Flexible working hours The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy., As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns. You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team. For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos. Diversity & Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy. Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'. MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion., A sift based on the lead behaviour, Communicating and Influencing, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered. Behaviours Application Form Question Word Limit 250 Communicating and Influencing Working Together Managing a Quality Service Delivering at Pace Experience We will assess your experience for this role via the following methods CV or Work History Evidence of Experience CV or Work HistoryInterview stage assessments Interview Dates Proposed for w/c 25th June Behaviours Communicating and Influencing Working Together Managing a Quality Service Delivering at Pace


• Experience of designing and delivering digital skills training and learning resources in online and face-to-face environments.
• Confidence in delivering training, demonstrations or presentations to groups and explaining digital concepts clearly to non-specialist audiences.
• High level of digital literacy and confidence using a range of digital tools to support learning and collaboration, for example Microsoft 365 and Teams.
• Ability to support users to build confidence in digital working and adapt to new and emerging technologies, including AI-enabled tools.
• Ability to develop clear, engaging and accessible digital learning materials and resources.
• Strong stakeholder engagement and influencing skills, with the ability to build effective working relationships with a wide range of colleagues and senior stakeholders.
• Ability to manage competing demands, work at pace and maintain quality when priorities change.
• Ability to work collaboratively across teams and contribute flexibly to wider service priorities.
• Understanding of accessibility and inclusive practice in digital learning and training delivery.
Desirable Knowledge, Experience and Skills
• Experience of creating e-learning content using authoring tools such as Articulate Rise or similar.
• Experience of designing or delivering learning relating to Microsoft 365, Copilot Chat or other AI-enabled tools.
• Experience of filming, editing or supporting video and digital content production using tools such as Final Cut Pro or similar.
• Understanding of adult learning principles and how to apply them in digital skills training.
• Experience of working with Judicial Office Holders or knowledge of the judiciary or wider justice system.
Behaviours (for Recruitment/Success Profiles):
• Communicating and Influencing
• Delivering at Pace
• Working Together
• Managing a Quality Service, CTC - 3 years
SC - 5 years DV - 10 years

The MoJ offers a range of benefits: Annual Leave Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Eligibility Staff on fixed term appointments must have been recruited through fair and open competition. Vacancies advertised "cross-government" are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules. Support
• A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.
Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants.