Digital Engagement Lead

As a senior DDaT leader, you will be thekey driver for transforming patient care through digital services across the Trust and ICS.

• Strategy & Value: Champion innovation and ensure DDaT operations align with local and national strategy, maximizing value for patients.
• Engagement & Collaboration: Use expert communication to forge powerful alliances (NHSE/ICS) and ensure seamless collaboration between DDaT, clinical, and operational teams.
• Delivery & Leadership: Lead your team, manage complex programmes/budgets, and provide professional digital support to all Care Groups, ensuring delivery of the Trust's vision.
Lead the future of digital engagement in healthcare!, 1. Customer & Care Group Engagement
• Culture & Value: In still a 'customer service' culture within the team, proactively identifying opportunities to add value using digital solutions.
• Digital Partner Leadership: Support Digital Partners to build deep relationships with Care Groups, enabling them to horizon-scan and anticipate service needs.
• Governance Support: Ensure Digital Partners establish and maintain the appropriate governance structures and senior stakeholder buy-in within their Care Groups.
• Adoption: Work with clinical/operational teams to ensure the successful adoption of digital solutions for improved patient services.
2. Programme Delivery & Governance
• Oversight & Assurance: Provide overall oversight and assurance of delivery through the Trust's Digital Governance, Programme Boards, and PMO.
• Prioritization: Support the delivery of high-priority digital objectives, including the Digital Hospital Committee's "Top Ten" Programmes.
• Risk Management: Take overall responsibility for monitoring progress, resolving risks, issues, and dependencies, and ensuring high customer satisfaction.
• External Liaison: Facilitate effective working relationships between internal customers, IT suppliers, and external stakeholders.
  
  Diversity makes us interesting... Inclusion is what will make us outstanding.
Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.