Digital and Data Lead - West Somerset Area

West Somerset PCN has an established central team based at our Living Better Hub in Williton and a strong track record of collaborative working across our practices. We are well developed in neighbourhood working, bringing together primary care, community health, social care and voluntary and community partners to develop services around the needs of our population.

This is a varied, hands-on role combining data analysis, digital systems, reporting, communications and service improvement. You will build and run clinical searches, develop reports and dashboards, support population health and proactive care work, and help us use our data to identify trends, gaps and opportunities for improvement.

You will also help our teams make effective use of digital technology, support the development of our digital maturity, contribute to projects and new ways of working, and provide practical support to staff. The role will also support communications and promotion of PCN services, programmes and events to practices, patients and wider partners.

The team are looking for someone with proven practical experience of working with data and digital systems. This is not an entry-level digital role; applicants will need to demonstrate previous experience of analysing and presenting data, producing reports or management information, working confidently with spreadsheets and digital systems, and using information to investigate problems and identify improvements.

Established in 2016, Symphony Healthcare Services (Symphony) provides NHS primary care provision across 21 sites within Somerset, linked to 14 general practice contracts. The organisation cares for approximately 132,000 patients and employs around 600 staff.

Symphony is a subsidiary of Somerset NHS Foundation Trust and manages its services through the support of a central team (including HR, finance, corporate and operational governance).

Providing NHS services is at the heart of what we do. Specifically, our vision is to be at the forefront of sustainable, high quality general practice, collaborating with our communities to improve experiences and health outcomes. We work closely with our practice teams to grow, enhance, and transform our services for the benefit of patients and staff.

Symphony welcomes applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services, Symphony is committed to equality opportunity for all.

Symphony offers an NHS or NEST Pension, a fantastic range of employee benefits and salary sacrifice schemes (see attached poster), along with flexible working from day of employment and an agile approach to hybrid working (where applicable).