Digital Client Executive Apprentice (Perfect Storm Marketing)

Introduction

The role requires someone with a can-do attitude and broad appreciation of marketing, but at its core a desire to learn and advance in the world of digital. You’ll work alongside our Digital Client Managers and our freelance partners to create work that delivers outstanding outcomes for our client's brands.

About the Employer

Perfect Storm is an integrated marketing agecy, built of senior talent with a culture focused on curisity and development. We bring together specislists from strategy, client service, technology, creative, CX and more to helps solve clients’ business problmes, rather than sell pre-determined marketing solutions.

We have a core team of about 20 people who straddle client service, strategy, project management and creative and then execute the plans we create for clients through a network of more than 100 specialst freelance partners. Due to our model we are sector and channel agnstic, meaning we have a varied and diverse client base and work across projects and retainers in a numer of industries.

What You'll Do

As a digital marketing apprentice at Perfect Storm you’ll work alongside experienced strategists, creatives, developers and marketers, learning how to uncover business challenges and create marketing that genuinely makes a difference. From supporting campaigns to analysing performance and contrbuting to client projects, you’ll gain hands-on experience across a wide rage of marketing disciplines. You’ll be trusted to get involved from day one, with plenty of support, mentoring and opportunities to develop. We’re looking for someone inquisitive, eager to learn and who enjoys solving problems.

The role and responsibilities:

As a key member of the client services team, the key responsibilities of the Digital Executive are to:

• Assist in building trusting relationships by providing excellent customer service to our clients, in order to support our high client retention record
• Support Strategic Client Leads, Digital Client Managers and Digital Project Leads in the delivery of work to agreed timings and budgets
• Work alongside the wider team to understand the clients' goals and objectives
• Respond to client enquiries and requests as required promptly, providing accurate and helpful information
• Collate and create weekly and monthly reports based on our activity undertaken, with the ability to talk through the context
• Develop a knowledge of the brands we work with and their customers, enabling you ensure this is represented in our work
• Support account strategy and proposals, by gathering insights on competitors, the market and our own account performance
• Ensure contact reports and WIP’s are created and kept up to date, supporting on administrative tasks as required
• Stay updated on industry trends, emerging technologies, and digital communication tools
• Support in the cross-channel delivery of account work, working with the wider team

Training Outcome

Full time, permanent role with progression to next level aligned to performance.

Skills Required

• Communication skills
• Initiative
• Microsoft outlook, word, excel
• Proactive
• Remain calm under pressure

Qualifications

• Essential - GCSE - 5 GCSEs including English and Maths - A*-C

Course Information

Course: Multi-channel marketer (level 3)

Level: 3

Route: Sales, marketing and procurement

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Days and shifts to be confirmed.

Expected Duration: 1 Year 3 Months

Training Provider: ESTIO TRAINING LIMITED