Digital Care Hub Team Leader (Band 7)

To provide a high standard of clinical leadership and supervision to the Digital Care Hub service delivery team, ensuring procedures, guidelines, and protocols are adopted by the service delivery team to ensure the provision of safe effective care to patients.
Support staff development to enhance service provision, and customer relationships.
As part of service delivery and improvement, you will participate in clinical discussions with stakeholders, such as ICB, PCNs, Community Teams, Out of Hours Services and care homes.
In pursuing these duties the post holder will ensure compliance with the NHS Constitution (details of which can be found at the following websites www.nhsemployers.org or www.dh.gov.uk/nhsconstitution), · Demonstrate professional accountability and adhere to the NMC or other (as appropriate) professional Code of Professional Conduct.
· Take responsibility for the assessment of patients who contact the digital care hub services via telephone and video link.
· Competently assess and triage patients using the digital care hub services, including the assessment, planning and evaluation of programmes of care.
· Participate in the multi-professional review of patients who have been referred to digital care hub services, including those recently discharged from the hospital.
· Develop competence of professional practice to advice and support patients, using appropriate protocols.
· Develop clinical skills in the triage and assessment of patients via the digital care hub, as well as within the hospital.
· Supervise and maintain accurate legal records using care planning, Airedale NHS Foundation Trust's and digital care hub's documentation.
· Offer help and advice to the patient's relatives and friends responding to their individual needs in a caring and supportive manner.
· Collaborate with ward and community staff to provide the appropriate delivery of patient care and clinical and professional advice.
· Act as a clinical role model, which reflects the values, behaviours and clinical standards of the Trust and digital care hub.
· Adhere to Airedale NHS Foundation Trust's policies and procedures relating to Health and Safety.
· Consult and co-operate with clinical and support staff from all areas.
Managerial Skills
· Responsible for overseeing eRostering ensuring adequate staffing levels across the team
· Approve annual leave in line with agreed staffing levels
· Ensure all PDRs are completed for all service delivery staff within the Digital Care Hub
· Responsible for managing sickness and implementing the Trust's sickness absence policy for the service delivery team
· Support the DCH Business Manager with recruitment
· Responsible for the induction of new staff
· Responsible for ensuring all staff attend their mandatory training
· Responsible for delivery of training for new services/existing service developments to all staff
· Support service delivery staff in professional development
· Act as a deputy along with the DCH Business Manager for the service delivery team in the absence of the Head of Digital Care Hub and Nurse Consultant
· Inform the Head of Digital Care Hub and Nurse Consultant regarding accidents, complaints, untoward incidents and other significant events in the Digital Care Hub.
· Ensure as far as reasonably practicable the health and safety of hospital personnel, patients, relatives and visitors whilst in the Trust and Digital Care Hub.
· Supervise and ensure the safe use and efficient management of equipment and supplies.
· Provide support to all team members especially in times of stress, learning to recognise this in self and others.
· Ensure staff members are supported in developing their confidence, and competence in managing their specialist areas.
· Ensure all service delivery staff are proactively developing their specialist area wherever time allows, to ensure on going service improvement.
· Provide clinical supervision as required.
· Ensure clinical guidelines, protocols, and procedures are available and up to date and that staff adhere to them.
· Maintain a high standard of clinical care provided by the hub to patients, and their carers.

An exciting opportunity has arisen for an enthusiastic individual to join the Digital Care Hub as a Clinical Team Leader. The post holder must be a practising non-medical prescriber and have an understanding of providing digitally enabled clinical services and their impact.

At Airedale, we are committed to promoting equality, diversity and inclusion. We actively encourage applications irrespective of people's age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
Increasing our diversity and supporting our organisation to be more inclusive is a key priority here at Airedale and our teams are at the centre of how we work towards this.
We appreciate all people may have diverse and individual needs and we pride ourselves on supporting all people to thrive and flourish at work. We have frameworks in place that support reasonable adjustments and flexible working for colleagues throughout their working lives which starts at recruitment.
These are exciting times for Airedale. We have the once-in-a-career opportunity to be involved in the planning and building of a completely new hospital here on our Steeton site by 2030. By joining us now you'll be a key part of our journey over the next few years, with the chance to input into a state-of-the-art, modern healthcare facility that will deliver care to our communities for decades to come. We are also on the journey to a new electronic patient record, part of our wider ambition for our digital future - a future that builds on our significant telemedicine and digital care success. Ultimately, what makes Airedale special is our people. Not just our staff, but our volunteers, patients, visitors, and wider population who make up the Airedale family. This is a Trust that sits at the heart of our community, and our communities are very proud of their Trust., Working for our organisation
We are delighted to offer a wide range of benefits to employees including:
+ Cycle to Work
+ Travel Scheme
+ Childcare Vouchers with Salary Sacrifice
+ Onsite Nursery
+ Buying and Selling Annual Leave
+ Car Leasing
+ Employee Assistance Programme
+ Employee Health and Wellbeing
+ Extensive Reward Scheme
+ Counselling Service
+ Financial packages including Vivup and Wagestream
+ Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.
Our values:
We understand that it's down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience - we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:
+ Committed to Quality of Care
+ Compassion
+ Working together for patients
+ Improving Lives
+ Everyone Counts
+ Respect and Dignity
Got questions before you apply, please contact the recruiting manager to find out more.

If you are offered a position which requires you to undertake a Disclosure & Barring Service (DBS) check, Airedale NHS Foundation Trust will administer the DBS check on your behalf and will recover the cost (Enhanced £54.40, Standard or Basic £26.40) from your first full months salary. This is a condition of your employment.
In applying for a post that requires a DBS check you are confirming that you have read and understood the DBS Privacy Policy for Enhanced and Standard Checks (Click here for the privacy policy)
You are encouraged to participate in the DBS Update Service and pay the £16 cost per year.