Digital and AI Customs Apprentice

Introduction

As a Digital & AI Customs Apprentice at Maersk, you'll become part of a forward-thinking team helping customers move goods around the world while learning to use and support the team with AI.

About the Employer

Are you curious about technology, passionate about solving problems and excited by the future of Artificial Intelligence?

At Maersk, we're transforming the world of global trade. As a Digital & AI Customs Apprentice, you'll become part of a forward-thinking team helping customers move goods around the world while learning how digital technology and AI are changing the customs industry.

What You'll Do

• Learn how international customs processes support global trade.
• Support the preparation and processing of customs declarations.
• Assist Customs teams with administrative and operational activities.
• Use digital systems to monitor shipments and customs activity.
• Explore how Artificial Intelligence can improve productivity and customer service.
• Help identify opportunities to automate repetitive tasks.
• Create guides and resources to help colleagues use digital tools confidently.
• Use Microsoft Copilot and other AI technologies to support daily work.
• Analyse data to identify trends, opportunities and improvements.
• Support digital improvement projects across the Customs function.
• Build dashboards, reports and presentations to communicate insights.
• Work with colleagues across Operations, Customer Experience and Technology teams.
• Continuously look for smarter, faster and more efficient ways of working.

Training Outcome

At Maersk, we're connecting and simplifying global trade.

You'll join a business that invests in its people, encourages innovation and gives you the opportunity to make a genuine impact from day one.

If you're excited by technology, curious about Artificial Intelligence and want to build a future-proof career in Customs, this apprenticeship is the perfect place to start.

Skills Required

• Communication skills
• IT skills
• Problem solving skills
• Analytical skills
• Logical
• Team working
• Curious and eager to learn

Qualifications

• Essential - GCSE - Any subject - 4+ (A-C)
• Essential - GCSE - English - 3+ (A-C)
• Essential - GCSE - Maths - 3+ (A-C)

Course Information

Course: Digital support technician (level 3)

Level: 3

Route: Digital

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday 9.00am to 5.30pm

Expected Duration: 1 Year 4 Months

Training Provider: QA LIMITED