DevOps Engineer

We're looking for a DevOps Engineer to help build and run the cloud platform that underpin one of our critical national services., This is a remote-first role with occasional travel and some out-of-hours work to support essential systems. In return, you'll join a supportive, collaborative Technology team and use modern DevOps practices to make a meaningful difference to people affected by crime., The DevOps Engineer will play a key role in developing, maintaining, and optimising scalable, cloud-native environments that support Victim Support's critical technology services, including the containerised WitnessBox application. In this hands-on role, you will work with AWS and Kubernetes to deliver secure, reliable, and scalable infrastructure. You will be responsible for building and enhancing CI/CD pipelines using GitHub Actions, developing Infrastructure as Code, and improving automation across build and deployment processes. You will support high availability services that people rely on every day, ensuring systems are resilient, compliant, and aligned with security best practices. Working closely with development, product, service delivery, and security teams, you will help deliver integrated, high-quality solutions and drive continuous improvement across the technology landscape.

You will bring solid experience working with AWS and a strong background in building and optimising CI/CD pipelines. You'll have a good understanding of cloud security principles and a proactive approach to improving reliability, automation, and scalability. Experience with Kubernetes and containerised applications is important, alongside familiarity with Infrastructure as Code tools such as Terraform or CloudFormation. Knowledge of monitoring and observability tools is also desirable. You will be a strong problem solver with excellent attention to detail and the ability to communicate clearly with a wide range of stakeholders. A collaborative mindset and a commitment to continuous improvement will be key to success in this role.

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.