Development Manager - Watford
Encore Estate Management Ltd, North Watford, Watford
Development Manager - Watford
Salary not available. View on company website.
Encore Estate Management Ltd, North Watford, Watford
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 23 Jun | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 3fb0e43992904f9d948cd329346ef9d6
Full Job Description
Joining a few months after first occupations, you'll play a key role in managing the existing residents and preparing the site for increased occupancy while taking full responsibility for the ongoing day-to-day management of the estate.
- Manage and support the on-site team.
- Oversee planned and reactive maintenance, including contractor relationships.
- Ensure communal areas are presented to the highest standard.
- Deliver excellent customer service to residents and visitors alike. What You'll Do 1. Building Management
- Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
- Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
- Coordinate planned maintenance, ensuring timely execution to required standards.
- Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
- Conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
- Handle refuse management, ensuring cleanliness and accessibility of bin stores.
- Monitor parking compliance and address related issues.
- Provide input for budgets, residents' meetings, and communication with directors. 2. Maintenance & Repairs
- Arrange and follow up on reactive and planned maintenance.
- Carry out minor repairs such as replacing bulbs, adjusting doors, and other small tasks.
- Coordinate and follow up on emergency repairs. 3. Resident Services
- Manage front-of-house services, including parcel and key handling.
- Issue and monitor licences for pets, alterations, and subletting.
- Welcome new residents, introduce house rules, and provide a visible on-site presence.
- Oversee tenant move-ins and move-outs, minimising disruption and damage to communal areas. 4. Team Management
- Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel.
- Manage staff rotas, holidays, and appraisals to maximise team efficiency.
- Enforce policies and procedures, ensuring consistency and compliance.
Proven experience managing prestigious residential developments or similar environments such as hospitality or armed forces. - Strong leadership skills, with experience mentoring and developing teams.
- Contractor management expertise, including assessing and approving works.
- Financial management experience (desirable)., Exceptional time management and task prioritisation.
- Outstanding communication skills, both written and verbal.
- Proficient in Microsoft Office (Excel, Word, Outlook). Behaviours
- Accountability: Take ownership and see tasks through to completion.
- Attention to Detail: Passionate about delivering excellence in every aspect.
- Commitment: Proud to make a difference and go above and beyond.
- Positivity: Embrace challenges with a can-do attitude.
- Curiosity: Continuously learn, question, and seek improvement. What You Need
- Experience in mobilising a brand new site is preferred but not essential.
- Eligibility to work in the UK.
- A good standard of education (essential).
- Full, clean driving licence (preferred but not essential).
Join a leading UK management agent to partner with a developer at the forefront of placemaking. This is a rare opportunity to influence how a new community takes shape, backed by a supportive team, a premium setting, and long-term career growth.
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