Development Manager - Watford

Encore Estate Management Ltd, North Watford, Watford

Development Manager - Watford

Salary not available. View on company website.

Encore Estate Management Ltd, North Watford, Watford

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 23 Jun | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 3fb0e43992904f9d948cd329346ef9d6

Full Job Description

Joining a few months after first occupations, you'll play a key role in managing the existing residents and preparing the site for increased occupancy while taking full responsibility for the ongoing day-to-day management of the estate.

  • Manage and support the on-site team.
  • Oversee planned and reactive maintenance, including contractor relationships.
  • Ensure communal areas are presented to the highest standard.
  • Deliver excellent customer service to residents and visitors alike.
  • What You'll Do 1. Building Management
  • Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
  • Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
  • Coordinate planned maintenance, ensuring timely execution to required standards.
  • Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
  • Conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
  • Handle refuse management, ensuring cleanliness and accessibility of bin stores.
  • Monitor parking compliance and address related issues.
  • Provide input for budgets, residents' meetings, and communication with directors.
  • 2. Maintenance & Repairs
  • Arrange and follow up on reactive and planned maintenance.
  • Carry out minor repairs such as replacing bulbs, adjusting doors, and other small tasks.
  • Coordinate and follow up on emergency repairs.
  • 3. Resident Services
  • Manage front-of-house services, including parcel and key handling.
  • Issue and monitor licences for pets, alterations, and subletting.
  • Welcome new residents, introduce house rules, and provide a visible on-site presence.
  • Oversee tenant move-ins and move-outs, minimising disruption and damage to communal areas.
  • 4. Team Management
  • Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel.
  • Manage staff rotas, holidays, and appraisals to maximise team efficiency.
  • Enforce policies and procedures, ensuring consistency and compliance.

    Proven experience managing prestigious residential developments or similar environments such as hospitality or armed forces.
  • Strong leadership skills, with experience mentoring and developing teams.
  • Contractor management expertise, including assessing and approving works.
  • Financial management experience (desirable)., Exceptional time management and task prioritisation.
  • Outstanding communication skills, both written and verbal.
  • Proficient in Microsoft Office (Excel, Word, Outlook).
  • Behaviours
  • Accountability: Take ownership and see tasks through to completion.
  • Attention to Detail: Passionate about delivering excellence in every aspect.
  • Commitment: Proud to make a difference and go above and beyond.
  • Positivity: Embrace challenges with a can-do attitude.
  • Curiosity: Continuously learn, question, and seek improvement.
  • What You Need
  • Experience in mobilising a brand new site is preferred but not essential.
  • Eligibility to work in the UK.
  • A good standard of education (essential).
  • Full, clean driving licence (preferred but not essential).

    Join a leading UK management agent to partner with a developer at the forefront of placemaking. This is a rare opportunity to influence how a new community takes shape, backed by a supportive team, a premium setting, and long-term career growth.

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