Detention Custody Officer - Derwentside
Serco Group Plc, Medomsley Edge, County Durham
Detention Custody Officer - Derwentside
£33571
Serco Group Plc, Medomsley Edge, County Durham
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 29 May | Get your application in now before you're too late!
Closing date: Closing date not specified
Job ref: 9f2c9cb4397d46c0afb5bd6a8a6e802a
Location ref: Medomsley Edge, County Durham
Full Job Description
- Calm under pressure
- Able to listen without judgement
- Confident handling difficult situations
- Respectful of every background and culture
- Motivated to help people through tough moments No experience? No problem. If this sounds like you - you're made for this.,
- Must already have the right to work in the UK (no visa sponsorship)
- Typically requires: + Indefinite leave to remain + 3+ years living in the UK
- Security clearance required: + Home Office CTC + Enhanced DBS (adult and child barring) + 5 years checkable history
- You create a safe, secure environment
- You treat everyone with dignity and respect
- You support people who may be scared, frustrated or vulnerable
- You rely on communication and empathy - not just authority What you'll actually do
- Maintain safety and security across the centre
- Build professional, respectful relationships
- De-escalate challenging situations calmly
- Support people from diverse cultures and backgrounds
- Stay alert, hands-on, and ready for anything, 224 hours annual leave (incl. bank holidays)
- Pension (matched up to 6%)
- Free on-site parking
- Subsidised meals + 1 free meal per day
- Full uniform provided
- Employee discounts + Blue Light Card
About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Salary: £26,250, rising to £27,563 after two years of service This isn't just security work. It's people work. You'll support individuals during some of the most difficult moments of their lives - staying calm, showing respect, and making a real difference every day. Why this role matters
Direct job link
https://www.jobs24.co.uk/job/detention-custody-officer-derwentside-126905321