Desktop Support Technical Apprentice

Lockheed Martin Corporation, Flitwick, Central Bedfordshire

Desktop Support Technical Apprentice

Salary Not Specified

Lockheed Martin Corporation, Flitwick, Central Bedfordshire

  • Full time
  • U
  • Onsite working
  • Apprenticeship programme

Posted 2 weeks ago, 7 Jul | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 796286bd86cd424d936b32ab55207e35

Full Job Description

This exciting opportunity for a Desktop Support Apprentice will be based at the Ampthill location within the IT Function. The IT Function provide UK wide support to all the business areas. This role provides opportunity to complete a Level 3 Information Communication Technician apprenticeship in conjunction with the apprentice provider Impact Futures. Enterprise Business Services (EBS) consists of LMUK IT Services, Payroll, ESH, HR and Finance functions. With employees located throughout the UK, EBS provides UK wide support to the LMUK business areas.About the Role We are looking for an IT Apprentice to join our team and provide essential support across a range of IT services. This is an exciting opportunity for someone looking to start their career in IT, gaining hands-on experience while learning from experienced professionals. The successful candidate will play a key role in delivering day-to-day technical support and will be involved in a variety of tasks and projects, helping to ensure the smooth running of our IT systems. Responsibilities include, but are not limited to:

  • Assist with the day-to-day technical support for end-users of client systems, VOIP telephones, smartphones, tablets, printers and computer hardware
  • Assist with incidents & requests using Service Desk ticket management system.
  • Assist with maintaining the asset tracking system when required
  • Participate in project work as required such as software and hardware refresh programmes
  • Help deploy, maintain and support iOS devices
  • Assist with software vulnerability management
  • Possible travel to support other sites within the UK

    IT skills
  • Attention to detail
  • Good organisational abilities
  • Analytical and logical thinking
  • Team working
  • Self-motivated with initiative to learn from colleagues
  • A desire to build a career within Lockheed Martin
  • Ability to demonstrate customer service skills
  • Interest in end user IT support
  • Must be a good team player and able to use own initiative
  • Must have good problem determination skills
  • Communication skills - both written and verbal, , GCSE or equivalent English (Grade Pass) essential
  • GCSE or equivalent Maths (Grade Pass) essential
  • GCSE or equivalent IT (Grade Pass) desired

    Lockheed Martin is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. Diversity and inclusion are fundamental to our culture and reflect our values of doing what's right, respecting others and performing with excellence. By engaging with all our employees' diverse talents and experiences every day, we can innovate different and better, creating cutting edge solutions and unparalleled customer value.

    At Lockheed Martin our employees come first and therefore your physical, mental and financial wellbeing matters to us. On top of working in a highly supportive, friendly, respectful environment you can expect so much more.
  • We are an employer in support of and offering Flexible working with the option to also work a 4 day week depending on business requirements, where you have the option of Fridays off. We offer Competitive salaries alongside a flexible holiday entitlement. We have a Wealth of benefits available to you that can be selected through our wellbeing tool upon commencement of employment. Just a few of our amazing benefits are shown below:
  • Private Medical Insurance
  • Competitive Pension
  • Dental
  • Critical Illness
  • Life Assurance
  • Travel Insurance
  • Employee discounts for top high street shops
  • Employee Assistance Program which includes free face to face counseling sessions, Legal advice, Financial advice, etc
  • Internal training and development alongside our Education assistance programmes
  • Reimbursement for a professional membership
  • Competitive policies that support flexibility and family leave inclusive of enhanced maternity leave

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