Deputy Team Leader Only

Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement. If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.

• Confident working within the client's family home and sensitive to the needs and wishes of the client and their family.
• Willingness to learn new skills, including hoisting, feeding, personal care routines, therapy programmes and the use of specialist equipment (full training provided).
• Ability to undertake the physical requirements of the role, including bending, kneeling, squatting, pushing and pulling where required. A Handling Management Plan is in place to minimise risk.
• Aptitude and desire to work with children with complex needs.
• Flexible, adaptable and able to use own initiative.
• Patient, understanding and tolerant.
• Positive, proactive and encouraging approach.
• Responsible and professional attitude.
• Good sense of humour.
• Cheerful, caring and positive outlook.
• Reliable, trustworthy and an effective communicator.
• Good literacy, numeracy and basic IT skills.
• Basic understanding of the principles of rehabilitation.
• Understanding of confidentiality and the importance of respecting the client and family's privacy.
• Commitment to maintaining a consistent approach and continuity of care.
• Flexibility to work according to the needs of the client.
• Non-smoker.
Desirable
• Experience of supporting children or adults with complex disabilities or additional needs.
• Relevant qualifications in Health & Social Care or supporting children and young people with disabilities.
• Experience of carrying out therapy or rehabilitation programmes.
• Previous experience using hoists and specialist equipment.
• Experience of using assistive technology, communication aids, switches or specialist IT equipment.
• NVQ/QCF Level 3 in Health & Social Care (or equivalent).
• Ability to work additional hours and provide occasional short-notice cover.
• Full clean driving licence and willingness to drive the client's adapted vehicle.
Additional Essential Requirements for Deputy Team Leader Only In addition to the above:
• Experience of leading, supervising or coordinating a team.
• Experience of developing, implementing and reviewing person-centred care plans.
• Experience of managing staff rotas.
• Experience of managing timesheets and staff records.
• Ability to support, mentor and guide support workers.
• Ability to liaise effectively with parents, therapists, case managers and other professionals.
• Ability to identify, escalate and appropriately manage concerns.
• Strong organisational and administrative skills.
• Confident using IT systems for rota management, communication and record keeping.
  
  ILS Case Management is the UK's leading independent nationwide Case Management company.
When a person's life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and compliant with their standards., We are Supportive. It matters to us that our clients and staff know that we care. We have Integrity. We can be trusted to work in a professional, honest and transparent way. We are Client Centred. We put our client's aspirations at the centre of everything we do. We are Quality Focussed. We set high standards and aim to exceed them. We are Positive. We find solutions and empower others.

Deputy Team Leader: £17.00 per hour, Monday to Sunday Days, Bank Holidays Paid at 1.5x Day Rate, £15.00 On Call per 24 hours (7am to 7am) Sleeping nights paid at £NLW (Currently £12.71 per hour for age 21+) Bank Support Workers: £16.10 per hour, Monday to Sunday Days, Bank Holidays Paid at 1.5x Day Rate, Sleeping nights paid at £NLW (Currently £12.71 per hour for age 21+) Benefits:
• 5.6 weeks holiday (pro rata)
• Pension (subject to qualifying status)
• Free DBS check
• Free parking
• Induction
• Relevant training opportunities (including The Care Certificate)
• Regular clinical supervision/review meetings
• Ongoing support from a dedicated Case Manager and HR department
Driving:
• Driver required: Essential
• Vehicle use: Will be using wheelchair accessible vehicle, automatic
• Using own vehicle to get to work: Yes, and to attend training