Deputy Shift Supervisor

As a Deputy Shift Supervisor in our RAF Brize Norton team, you'll help keep essential transport operations running smoothly so colleagues can deliver critical services safely and on time. Your work has real purpose - supporting effective military operations and contributing to safer, well-coordinated movement every day.

You'll play a key role in creating an efficient, safe and well-organised environment. By supporting colleagues, allocating resources and helping maintain compliance standards, you'll make a positive impact on the communities and people our work touches.

What you'll do as a Deputy Shift Supervisor

You'll be entrusted to:

- Take on supervisory duties for MT Ops drivers when the Shift Supervisor is absent.

- Support the MT Ops Manager with the daily running and coordination of MT operations.

- Ensure all transport requests are completed in line with Joint Service Publication (JSP) 800 Vol 5.

- Allocate and supervise MT colleagues within delegated authority.

- Monitor attendance, conduct and performance as required.

- Make sure drivers have the correct documentation, equipment and task information.

- Follow procedures for reporting vehicle faults, defects and breakdowns.

- Allocate trained and qualified personnel to suitable vehicles for each request.

- Brief drivers fully to ensure tasks are completed safely and effectively.

- Support cost-effective and safe vehicle scheduling.

- Promote a strong safety-first culture with zero compromise.

- Ensure compliance with Operator's Licence requirements and relevant legislation (including ISO standards, HASAW Act and COSHH).

- Use the Clarity fleet management system to support daily operations.

- Report any operational, safety, compliance or risk issues to MT leadership.

- Maintain up-to-date knowledge of legislation and policies.

- Undertake driving duties when required.

A full driving licence Cat D and Cat C (C+E desirable).

- A Driver Certificate of Professional Competence (DCPC).

- Colour perception that meets the required standard for an Airfield Driving Permit.

- IT literacy, including Microsoft Word and Excel.

- A thorough understanding of Joint Service Motor Transport (MT) and Dangerous Goods Regulations.

- Knowledge of load and load restraint.

- Proven supervisory and people-leadership experience.

- The ability to obtain Security Check (SC) clearance.

Discover all you need to keep growing We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.

What we offer

- Holidays: 24 days plus bank holidays (and the option to buy up to five additional leave days each year)

- Pension: Up to 6% contributory pension scheme

- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression

- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service

- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel

- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity

- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.