Deputy Service Manager

Reporting to the Service Manager, and working closely with clinical colleagues, the Deputy Service Manager will deliver the integrated clinical, operational and financial performance for a specified Specialty.

This role is responsible for ensuring national and local access targets are achieved, along with ensuring aspects of people, performance and financial objectives are delivered as per Specialty business plans. The Deputy Service Manager will provide local leadership, ensuring delivery of objectives and driving forward the service to improve the operational effectiveness.

The post holder is expected to provide proactive and visible leadership. Leadership will span four key areas: service leadership, people and personal leadership, quality leadership and collaborative leadership.This job description provides a generic description of the main responsibilities of the DeputyService Manager role.

This role has been approved for advertising; however, it is also being assessed as a suitable alternative employment opportunity. As a result, the vacancy may be withdrawn or there may be a delay before shortlisting can begin.

This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust, and the Integrated Care Board for Cornwall and the Isles of Scilly.

Main duties of the job

Corporate

Provide leadership to the Specialty and contribute to developing strategic direction.

Be accountable for the operational management of the Specialty.

Support the Service Manager and Group Manager with the financial performance of the Group with oversight of the speciality.

Ensure specialty-level commitment to develop plans to move the Trust to 7/7 working.

Support the Service Manager in reporting to Group Board meetings on specialty performance.

Represent the specialty at local levels, developing partnerships, sharing best practice and integrating this knowledge within the Trust.

Set an example to other staff through own personal behaviours.

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million.

RCHT is responsible for the provision of services at three main sites with approximately 780 inpatient beds:

Royal Cornwall Hospital in Truro

St Michael's Hospital in Hayle

West Cornwall Hospital in Penzance

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities, and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. This plays a vital part in attracting and retaining highly skilled teams of doctors, nurses and other health professionals who support the care of well over half a million people each year.