Deputy Registrar of Births, Deaths and Marriages

Are you customer focused, a committed team player, able to work accurately under pressure and have a flexible approach towards work? If so, West Northamptonshire Council Registration Service wants to hear from you. The Registration Service has the statutory duty to register all life events that happened in the West Northants area (births and deaths) and to conduct and register all civil marriages and civil partnerships that occur. It also offers many other services such as Citizenship ceremonies, copy certificate production, and celebratory ceremonies such as Naming or Renewal of Vows. The service operates from 3 different locations within West Northamptonshire, Northampton Central Library, Towcester Forum, The Abbey in Daventry and conducts ceremonies at over 40 approved venues. The service now seeks one Part Time in Daventry, and one Casual across all three offices, Registrar of Births and Deaths/Deputy Superintendent Registrar, who will deliver excellent front-line customer service for the citizens of West Northamptonshire. The part time position will be based at our Daventry Abbey Centre office, the casual position will need to work across all three offices., After completing the required training your main duties will include:

• Interviewing relatives following a birth or death
• Interviewing people who are planning a civil ceremony
• Completing computerised and paper records
• Issuing birth or death certificates and taking payment for these
• Keeping accurate records
• Performing civil ceremonies
This post will act on behalf of the statutory post-holders of "Registrar of Births, Deaths and Marriages" and "Superintendent Registrar", and therefore you will be required to comply with the requirements of the Disqualification to Registration Office criteria, and as a user of government-provided software, you must pass a DBS Basic Check for Baseline Personnel Security Standards.

You will need to be customer focussed, and organised, with good IT and numeracy skills Demonstrate effective use of Office 365 (incl. Teams, OneDrive, etc.) or willingness to undertake training during the probation period. Experience of dealing with customers confidently, politely and courteously using excellent communication skills especially where the customer's first language may not be English

At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people. Our vision is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.