Deputy Programme Manager | Hertfordshire Community NHS Trust

Applications are invited for the post of Deputy Programme Manager for The Herts & West Essex Diabetic Eye Screening Programme (HWEDESP). This role offers a unique opportunity to contribute to the quality assurance and performance of the new Programme that commenced on 1stApril 2024.This is a fixed term post for 15 months. Based at Sandridge Gate in St Albans, the post holder will be required to support the Programme manager in the day-to-day operational management of the programme including collating and producing comprehensive reports on programme performance, audit, and Internal Quality Assurance. The deputy programme manager will also support with ensuring adherence to Service Quality Standards, Key Performance Indicators, and Contractual Performance and Activity reports. The successful applicant will be required to represent the HWEDESP at Programme Board meetings and national events. This is an exciting opportunity to join a dynamic team with the aim of reducing preventable sight loss from diabetic retinopathy for people in the Herts & West Essex ICB area who live with diabetes.

• The Deputy Programme Manager will be responsible for supporting the Programme Manager in the day-to-day operational management, delivery, and development of the service; ensuring the service demonstrates secure systems of working and is run to the highest clinical standards.
• To provide effective leadership and management of the administration and Failsafe team and to be responsible for the development of those staff within the service.
• To deputise for the Programme Manager as appropriate.
A big thank you for considering joining us at Hertfordshire Community NHS Trust You'll find it a great place to work with many benefits offered to you as a member of our staff We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages, · To assist in the monitoring, analysis and interpretation of performance data to produce complex national reports to be presented regularly to NHSE Programme Board. · To attend NHSE Programme Board meetings and other ad hoc meetings with the commissioners as designated by the Programme Manager. · Post holder will be responsible for the leadership of the administration team. · To line manage the Failsafe and Engagement Manager. · To be an authorised signatory (up to £1,000) including the ordering of consumables and equipment. · To assist the Failsafe and Engagement Manager in the development of a system to ensure the views of all appropriate stakeholders including users and carers are incorporated in the development of the service by information gathered through a variety of patient interventions and interactions such as use surveys. · Provide and utilise specialist expertise, advice and support as required. · To manage conflict and to defuse potentially hostile, antagonistic, and highly emotive situations identifying and negotiating solutions where necessary. · To anticipate barriers to communications and resistance to change and to be able to manage these effectively, liaising and seeking appropriate support as required.

Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .