Deputy Manager (Garden Centre)

Duties include:

• Managing Garden Centre people resources
• Forward planning of work schedule
• Daily resource management to support effective customer service requirements
• Deployment of the team to deliver excellent shop floor standards
• Managing cash/till operations
• Operational Audit for compliance in those areas
• Key holder responsibilities to assist with opening and closing of the centres
  
  At British Garden Centres, not only do we aim to deliver a great experience in our Centres, but we go above and beyond in creating an exceptional customer service experience too.
We are looking for a Deputy Garden Centre Manager to join our forward-thinking team. Working in the Garden Centre this is a high-volume environment with a fast turnaround. The successful candidate should have proven managerial experience and be physically fit as this is a very hands-on role and some heavy lifting may be required. A knowledge of plants would be nice to have, as is, excellent customer service and a high standard of visual merchandising is required as is previous retail management experience.,
• Horticultural experience essential
• An inspirational leader for Centre staff ensuring that they receive clear direction and performance management within a culture of coaching and mentoring.
• Highly commercial and results driven with a proven track record in a management position.
• Positive and strong communicator and a skilled motivational people manager.
• Accountable for providing great customer service and have a keen eye for detail around the consumers' experience in the Centre.
• A solution orientated thinker with excellent problem-solving skills.
• Good knowledge of Health & Safety standards.
• Strong interpersonal and organisational skills.
• Good knowledge of Microsoft Word and Excel
  
  What we offer:
Benefits include onsite car parking and staff discount for our Garden Centres and Restaurants as well as the Woodthorpe Leisure Park. If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.